Percentage of Muni trips with Service Gaps (Archived Metric)
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Objective Objective 2.1.1...
Sustainable transportation mode share
Employee unscheduled absence rate
Percentage of Muni trips with service gaps on Equity Strategy routes (Achieved Metric)
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Objective Objective 3.1: Use...
Percentage of contract amounts awarded to Disadvantage Business Enterprises (DBEs) and Local Business Enterprises (LBEs)
Percentage of capital projects initiated/completed on time
Metric is in the process of being updated and finalized. Objective Objective 4.5: Increase the efficiency and effectiveness of business processes and project delivery through the implementation of...
Muni cost per unlinked trip (Archived Metric)
Muni farebox recovery ratio
Muni cost recovery ratio
Muni cost per revenue hour (Archived Metric)
Strategic Plan Metrics Report – February 2020
Strategic Plan Metrics Reports measure the SFMTA's progress toward meeting its goals, including Service Standards mandated by Proposition E, and are delivered monthly to the SFMTA Board's Policy and...
Percentage of cable service hours delivered without interruption (Achieved Metric)
Strategic Plan Metrics Report – January 2020
Strategic Plan Metrics Reports measure the SFMTA's progress toward meeting its goals, including Service Standards mandated by Proposition E, and are delivered monthly to the SFMTA Board's Policy and...
Strategic Plan Metrics Report – August 2019
Strategic Plan Metrics Reports measure the SFMTA's progress toward meeting its goals, including Service Standards mandated by Proposition E, and are delivered monthly to the SFMTA Board's Policy and...
Agency fund balance ratio (Archived Metric)
Percentage of metered hours that meet parking occupancy targets
1-29-19 MTAB Workshop Item 8 Goal 1
1-29-19 MTAB Workshop Item 9 Goal 2
1-29-19 MTAB Workshop Item 10 Goal 3
1-29-19 MTAB Workshop Item 11 Goal 4
Strategic Plan Progress Report – FY 2018 Year-End
Strategic Plan Progress Reports measure the SFMTA's progress toward meeting its goals, including Service Standards mandated by Proposition E, and are delivered monthly to the SFMTA Board's Policy and...
Percentage of metered hours that meet parking occupancy targets
Customer rating: Overall customer satisfaction with paratransit services (Archived Metric)
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Objective Objective 3.1: Use...
Employee rating: I feel that the Agency values workplace diversity (Archived Metric)
Employee rating: My concerns, questions, and suggestions are welcomed and acted upon quickly and appropriately (Archived Metric)
Customer rating: Muni communication with riders (Archived Metric)
Strategic Plan Metrics Report – July 2018
Strategic Plan Metrics Reports measure the SFMTA's progress toward meeting its goals, including Service Standards mandated by Proposition E, and are delivered monthly to the SFMTA Board's Policy and...
Strategic Plan Metrics Report - June 2018
Strategic Plan Metrics Reports measure the SFMTA's progress toward meeting its goals, including Service Standards mandated by Proposition E, and are delivered monthly to the SFMTA Board's Policy and...
Strategic Plan Progress Report – May 2018
Strategic Plan Progress Reports measure the SFMTA's progress toward meeting its goals, including Service Standards mandated by Proposition E, and are delivered monthly to the SFMTA Board's Policy and...
Strategic Plan Metrics Report – May 2018
Strategic Plan Metrics Reports measure the SFMTA's progress toward meeting its goals, including Service Standards mandated by Proposition E, and are delivered monthly to the SFMTA Board's Policy and...