Divisions & Units

Our Responsibilities The Government Affairs Division is responsible for coordinating, developing, advancing and monitoring the SFMTA’s legislative and policy interests at the local, state and federal levels. The Government Affairs Division works to...

General Description The CSO Government Operations Section promotes efficient SFMTA government operations by developing, coordinating, and implementing policy effectively. The team encourages efficiency and process improvements through research...

HR Operations & Payroll reports to Human Resources (HR) Our responsibilities Merit, Recruitment and Exams - Process, recruit and hire qualified candidates in an accurate and efficient manner; provide eligible lists for permanent Civic Service...

The Division of Human Resources mission is to enable the SFMTA to accomplish its strategic and operational goals by supplying necessary support services to divisions and that include recruitment, organizational development, hiring, talent management...

The Internal Investigations Unit (IIU) conducts investigations in a manner that provides a neutral, impartial, complete, and thorough presentation of facts regarding an allegation or complaint. Investigations may cover the SFMTA Workplace Violence...

Job Order Contracting (JOC) reports to Capital Programs and Construction our responsiibilities Constructibility & Technical Compliance - Responsible for performing technical reviews of designs and contracts produced by the Division to ensure...

Livable Streets leads projects focused on creating safe and inviting streets and sidewalks for all who walk and use a bicycle. This includes enhancements to the bicycle and pedestrian environment, deploying nearly 190 school crossing guards, and...

Our Responsibilities Track and Signal Maintenance, Infrastructure Maintenance and Overhead Lines; maintaining facilities and infrastructure (garages and shops), light rail right-of-way, track way, fare collection system, vehicle and station cleaning...

The Marketing and Digital Communications team oversees all the creative services for the agency, including our brand guidelines, photography and photo archive, graphic design, wayfinding and signage. We manage the public service announcment (PSA)...

Drives efforts to increase public awareness and understanding of and confidence in the SFMTA and its role managing the city’s transportation system through robust relationships with media partners, media monitoring and proactively promoting the work...

The SFMTA Office of Civil Rights (OCR) brings together all the agency sections working to implement Civil Rights and Equity programs so they can collaborate with and support each other. Previously, these sections operated out of different divisions...

The Office of Racial Equity & Belonging (OREB) is responsible for directing and developing strategies for advancing racial equity, mobility justice and intersecting equity needs in all areas of work at the agency. The office directs integrated...

Focusing on the employee experience, the Ombuds Office provides a safe, confidential place to discuss concerns and explore possibilities for resolution. The Ombuds is committed to approaching every situation from a point of neutrality, providing...

Our Responsibilies Parking Meters – Installs, modifies and maintains 26,525 parking meters; evaluates new technologies for meter replacement and enhancement. Signs - Installs, modifies, and maintains over 200,000 traffic and parking signs. Paint -...

Parking and Traffic Enforcement consists of various details including general meter enforcement, color curbs, commute zones, double parking, abandoned autos, resident permit parking. The subdivision is responsible for towing of illegally parked...