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Project update

:Изменения в расположении остановок по маршруту 29 Sunset и появление новой конечной остановки для ночных автобусов начиная с 19 августа

Первые улучшения в рамках проекта 29 Sunset Improvement Project будут осуществляться начиная с субботы, 19 августа 2023 г. Среди них — изменения в расположении остановок и появление новой конечной...

Project

38 Geary Temporary Emergency Transit Lanes

Введение к проекту (Project Introduction)

Уточнение: Решение о выделении спецполос для общественного транспорта на улице Geary на период чрезвычайного положения было принято осенью 2020 года; проект реализован зимой 2020/21. Результаты...

Blog post

Valencia Bikeway Improvements Coming Soon

6 years 1 month ago

Bikes on Valencia

Valencia Street is one of San Francisco's highest utilized bike routes with 2100 cyclists riding along it on an average weekday. With parts of Valencia on the city’s High-Injury Network, we had a series of workshops in July to address safety and improve infrastructure along this corridor.

Since the workshops, the project team received a lot of insightful feedback regarding the bikeway design alternatives and the near-term curb management (i.e., parking and loading) improvements from the community. This blog post provides a glimpse of what’s to come for the project over the next few months.

Bikeway Update: Market to 15th streets

Per the directives and partnership of Mayor London Breed, parking-protected bike lanes will be piloted on Valencia from Market to 15th streets in early 2019. In tandem with the bikeway upgrade, curb management changes will also be implemented on this stretch of the corridor. The project team will be conducting door-to-door outreach with merchants and following-up with stakeholders in the upcoming weeks. At this time, the parking-protected bikeway pilot is anticipated to be heard at the SFMTA Board of Directors meeting on December 4, 2018. Following that, city crews would begin constructing the parking-protected bike lanes, using temporary, low-cost materials as much as possible. Following the implementation, the project team will evaluate the design to help inform the longer-term, corridor-wide project. Additional outreach and community conversations will be held in spring and summer 2019 to determine a preferred bikeway design alternative(s) for the entire corridor.

Bikes on Valencia

Curb Management Update: 15th to 24th streets

In the upcoming weeks, the project team will also be conducting another round of merchant door-to-door outreach to get feedback on impacts of potential color curb changes on Valencia Street from 15th to 24th streets. Most curb management improvements in this portion of Valencia include consolidating loading (passenger and commercial) zones and implementing more passenger loading zones that will be in effect past 6 p.m. The project team plans to share these proposals with the community later this fall. Please be on the lookout for another update in a few weeks detailing the next community event.

Thanks for your interest and involvement in the Valencia Bikeway Improvements project. To stay in the loop about the project and upcoming events, please sign up for project updates.

Event

San Francisco Trolley Dances

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SFMTA is proud to sponsor the 16th anniversary of the San Francisco Trolley Dances. And our Muni train cars will get you a front seat for the performances!

This two-day, free (with Muni fare) public performance curated by Epiphany Dance Theater artistic director Kim Epifano. This year’s route travels along the J-Church Muni line, from Mid-Market/Tenderloin to Noe Valley. Participating artists include Lily Cai Chinese Dance Company, Micaya's Soulforce Dance Company, Gerald Casel, Guillermo Galindo, Gregory Dawson's dawsondancesf, Evie Ladin's MoTor/dance, Juliano Wade, and Kim Epifano's Epiphany Dance Theater.

Welcome Registration Booth + Tour Starting Point:

International Art Museum of America, 1023 Market St.

Trolley Dances times are:

11 a.m., 11:45 a.m., 12:30 p.m., 1:15 p.m., 2 p.m., 2:45 p.m.

Each tour runs approximately two hours

Make your plans to go and get tips on how to get the most of the SF Trolley Dance fun at www.epiphanydance.org.

Blog post

Polk Streetscape Project Near Completion

6 years 1 month ago

Men working on Polk Street.

The Polk Streetscape Project is near completion! As we work with San Francisco Public Works to finalize everything, here’s what you need to know about the new bike lanes, streetscape amenities, parking and loading as crews put the finishing touches on this two-year construction project.

What’s Next?

Polk Street, north of Jackson Street has been paved and striped. Over the next month, crews will be paving Polk Street from Bush to McAllister streets, with final roadway striping happening in November and December. Parking and loading changes will occur with the new striping, including the removal of all parking on the east side of Polk Street between Pine and McAllister streets and some removal of general metered parking on the west side of Polk Street with improved commercial and passenger loading spaces to better accommodate the area’s demand.

Since August 2012, the SFMTA worked with the community on a two-year comprehensive outreach process to better understand needs and concerns from residents, merchants and community groups. This outreach included:

  • More than 50 focused meetings with community groups and stakeholders
  • Five widely-advertised and well-attended public meetings
  • Six walking tours with SFMTA staff

The final project combines the ideas from the community with a clear understanding of where and why collisions are happening on Polk and the improvements needed to prevent them. This project was approved by the SFMTA Board of Directors in March 2015 and project construction began in fall 2016.

This project will also unveil a new bikeway design for the corridor. At the intersections of Geary, Ellis, Eddy and Turk, in the southbound direction, the bike lane will be signal separated from southbound vehicles right turns to improve safety for users. On the west side, parking and loading changes are being implemented to meet the specific needs of the neighboring businesses as determined in the SFMTA’s extensive outreach process. Parking on the east side will be removed between McAllister and Pine streets to accommodate a new bike lane adjacent to the curb and separated from traffic.

The project also includes a suite of pedestrian and transit improvements including bulb-outs and pedestrian lighting as well as new sidewalk trees. With the project, Fern and Austin alleys will also be receiving upgrades, with pedestrian enhancements including raised crosswalks, improved lighting and trees, and space for residents, shoppers and people passing by to enjoy.

The final illustrative plan for Polk Street is available here. The project is anticipated to be completed in December 2018. For updates, visit the San Francisco Public Works webpage.

Blog post

This Weekend: Trolley Dances, Potrero Hill Festival and Wharf Fest

6 years 1 month ago

San Francisco Trolley Dances
Photo courtesy of Epiphany Dance photographer Andy Mogg.

San Francisco Trolley Dances

Saturday - Sunday 11 a.m. - 4 p.m.
4th & Channel Streets at Mission Creek Park

San Francisco Trolley Dances, now in its 15th anniversary season, is a two-day, free (with Muni fare) public performance curated by the Epiphany Dance Theater. Artists and dance ensembles are paired with specific sites along San Francisco’s Muni route, where they are invited to create an 8- to 15-minute dance piece in response to the physical environment, architecture and history of the area. This year’s route takes you from Mission Bay to SoMa. This admission-free festival has been dubbed “Art for citizens” and “A gift to the City” by past attendees, and a record of 5,000 people have joined us for a weekend of art and community. Line up for wristbands begins at 10 am. Show up early as they often have given out all of the wristbands hours in advance. Wristbands are given out on a first come, first serve basis.

How to Get There on Muni: Riders may take N Judah or the KT Ingleside.

Muni Service Notes: There are no planned service changes for this event, however, routes in the area may see minor delays or increased ridership near Mission Bay.

Potrero Hill Festival

Saturday, 11 a.m. to 4 p.m.
Potrero Hill

The Potrero Hill neighborhood will be hosting its 28th annual eponymous festival this Saturday on 20th Street between Missouri and Wisconsin streets. The Potrero Hill Festival celebrates the community with live music, food, drink and wares from local vendors, local historians, games and much more. There is something for the whole family to enjoy this weekend, so don't miss the opportunity to check out this iconic part of San Francisco.


How to Get There on Muni: Riders may take the 10 Townsend, 19 Polk or 22 Fillmore to near the event.

Muni Service Notes: The 10 will have a reroute for this event. The 19 and 22 may see minor delays or increased ridership in the area of the event.

Wharf Fest

Saturday, 11 a.m. to 5 p.m.
Fisherman's Wharf

Returning to Fisherman's Wharf for the sixth consecutive year, Wharf Fest showcases the historic wharf after the crowds of visitors have dissipated with a street fair atmosphere featuring over 50 booths of vendors, free activities, food and drink. The highlight of the event is surely the Clam Chowder Competition and Tastings, as Fisherman's Wharf restaurants battle it out to see whose clam chowder reigns supreme. Wharf Fest is a free event open to the public, however, tickets are required for the Clam Chowder Competition.

How to Get There on Muni: Riders may take the E Embarcadero or F Market and Wharves streetcar lines, as well as the 8 Bayshore, 19 Polk, 28 19th Avenue, 30 Stockton, 39 Coit, 47 Van Ness or the 49 Van Ness/Mission routes to near the event.

Muni Service Notes: There are no planned service changes for this event, however, routes in the area may see minor delays or increased ridership near the Wharf.

Remember that you can Muni the entire day for a single $5 fare. The new $5 Day Pass, available on MuniMobile®, is part of Muni’s recent fare changes. The pass is intended to encourage a safe, convenient way to pay your fare and quickly board Muni vehicles, which reduces overall travel time for everyone. The $5 Day Pass is Muni bus, rail and historic streetcars only. 

“On Tap” gives you a heads up about the big events in town and what Muni routes and lines will get you to the party. Look for this feature to be posted usually on Thursdays for a look ahead to the weekend. Check out our Weekend Traffic & Transit Advisory for more details.

Event

2022 Muni Service Network Virtual Open House 1 of 2

По мере того, как город возвращается к жизни после пандемии КОВИД-19, SFMTA разрабатывает предложение по восстановлению сервиса Muni в начале 2022 г. Посетите виртуальный день открытых дверей, который...

Event

2022 Muni Service Network Virtual Open House 2 of 2

По мере того, как город возвращается к жизни после пандемии КОВИД-19, SFMTA разрабатывает предложение по восстановлению сервиса Muni в начале 2022 г. Посетите виртуальный день открытых дверей, который...

Event

2022 Muni Service Network Virtual Office Hours

По мере того, как город возвращается к жизни после пандемии КОВИД-19, SFMTA разрабатывает предложение по восстановлению сервиса Muni в начале 2022 г. Формат работы офиса: посетители могут задавать...

Project

Программа всеобщей доступности и безопасности парка «Голден-Гейт»

Введение к проекту (Project Introduction)

Программа доступа и безопасности в парке Золотые ворота (Golden Gate Park, GGP) является результатом сотрудничества Агентства городского транспорта в Сан - Франциско (San Francisco Municipal...

Project

Muni Forward 5 Fulton Rapid Proposal

Введение к проекту (Project Introduction)

As part of Muni Forward, SFMTA has identified the 5 Fulton corridor as being a part of its proposed Rapid Network. In most cities, a Rapid Network is bus service with dedicated lanes and vehicles that allows transit to move swiftly on the street. With our Rapid Network, we intend to build transit priority lanes with efficient stop spacing to move buses quickly along their routes. We’ll also create better boarding zones to make it safer and faster for passengers to get on board, and make it easier to find our bus stops and shelters with improved signage.

The 5 Fulton route carries about 19,000 daily customers on an average weekday. The route’s study corridor is 5.6 miles long and includes Fulton Street between La Playa and Central Avenue, Central Avenue between Fulton and McAllister streets, and McAllister Street between Central Avenue and Market Street. Within the study area, the 5 Fulton operates at an average speed of 9.7 miles per hour during peak periods.  In order to reduce transit travel times and improve reliability within its proposed Rapid Network, the SFMTA proposes a toolkit of measures within the study area.

5 Fulton Rapid Proposal Overview

5 Fulton Rapid Proposal

What's Included in the 5 Fulton Rapid Proposal?

To reduce travel times and enhance reliability on the routes that make up its proposed Rapid Network, Muni Forward has identified a variety of Travel Time Reduction Proposals (TTRPs), which are engineering strategies oriented to specifically address the delays vehicles face along rapid routes. As a part of the proposed Rapid Network, the 5 Fulton has its own toolkit of TTRPs, which specifically target the evaluated causes of delays within the 5 Fulton corridor. The proposal includes:

  • Increasing bus stop spacing from 1.5 blocks to two blocks east of Arguello Boulevard and from two blocks to three blocks in the Richmond District. Currently, the 5 Fulton stops about every 1.5 blocks between Market Street and Arguello Boulevard and about every two blocks in the Richmond District. This proposal moves toward a two-block spacing between Market Street and Arguello Boulevard where blocks are longer and toward a three-block spacing in the Richmond District where blocks are shorter. By stopping fewer times, the bus would take less time to move through the corridor.
  • Optimizing bus stop locations at 12 intersections. Relocating bus stops from the near-side to the far-side of intersections would allow buses to take advantage of planned transit signal priority improvements that could allow traffic signals to be programmed to hold green lights for approaching buses. Where the 5 Fulton turns at the STOP-controlled intersection of Central Avenue and McAllister Street, this proposal would relocate the bus stops to the near-side of the intersection, eliminating the need for buses to stop once for the STOP sign and again to pick-up and drop-off customers.
  • Adding transit bulbs at 16 intersections. Transit bulbs are sidewalk extensions alongside bus stops that allow buses to pick-up and drop-off customers and reduce delay by preventing the bus from having to pull out of the travel lane into a bus stop and then wait for a gap to merge back into traffic. Transit bulbs enhance the ability of buses to take advantage of all-door boarding and provide space for transit shelters and other customer amenities.
  • Replacing all-way STOP-controlled intersections with traffic signals or traffic calming measures at nine intersections. Currently, the 5 Fulton is delayed by having to stop at multiple intersections with STOP signs. Some STOP signs could be replaced with traffic signals that could be programmed to hold green lights for approaching buses. At some intersections along McAllister Street, traffic calming measures could replace STOP signs and eliminate the need for buses to come to a complete stop while maintaining pedestrian safety. Potential traffic calming measures include traffic circles or sidewalk extensions.
  • Adding right-turn pockets at 4 intersections. Right-turn pockets would reduce Muni delays associated with buses waiting behind right-turning motorists by providing a dedicated space for turning vehicles to queue.
  • Implementing a road diet on Fulton Street between Stanyan Street and Central Avenue. Within this six block segment of Fulton Street, the travel lanes are too narrow to allow large vehicles such as buses to travel alongside other vehicles moving in the same direction. By removing one travel lane in each direction and widening the remaining travel lanes, delays would potentially be reduced.
  • Adding peak-period parking restriction along east side of Central Avenue between Fulton and McAllister streets. Parking and loading along this block of Central Avenue delay Muni vehicles and make it difficult for buses traveling in opposite directions to pass each other. Restricting parking on the east side of Central Avenue during peak periods would provide more space for buses to maneuver and would reduce Muni delays.
  • Adding pedestrian bulbs or islands at 3 intersections. Two treatments are being considered to shorten crossing distances and improve pedestrian safety. Pedestrian bulbs are sidewalk extensions at intersection corners that improve pedestrian safety by reducing the roadway crossing distance, making pedestrians waiting to cross the street more visible to approaching motorists, and reducing the speed of motorists turning from cross streets. Pedestrian islands provide a raised refuge area in the middle of the street for crossing pedestrians.
Together, the proposed changes are anticipated to reduce the travel time of the 5 Fulton by about six minutes in each direction (12 minutes total) within the study area (18 percent reduction), improving the average operating speed to 11.7 miles per hour and improving service reliability. Transit signal priority improvements are anticipated to save an additional 1.5 minutes in each direction. Other changes such as operational improvements and network enhancements would further improve travel times along the corridor and add valuable customer amenities such as NextBus displays. The travel time savings would also reduce operating costs on the line and allow for service to be cost effectively increased.
 

Fast Tracked Segment

Note that approval and implementation of the following segment of this Rapid Proposal is being fast-tracked:
  • Fulton Street between 46th and 25th Avenues
Specifically, this segment is proposed for fast-tracking for the purpose of coordinating with an already-scheduled repaving project, which is anticipated for initiation between the Spring and Fall of 2014.
 

Related Projects

  • Approved 5-Fulton Service Adjustments
    • On March 28, 2014, the SFMTA Board of Directors approved and legislated many of Muni Forward's proposed service and route changes, including service adjustments for the 5-Fulton. These adjustments include route restructuring, frequency improvements, and vehicle type changes, which will direct resources where they are needed most, reducing crowding and improving connections to regional transit.
  • 5-Fulton Rapid Service
    • View current Rapid Service for the 5-Fulton
Project update

Сеть сервиса Muni в 2022 году

Каким должен быть сервис Muni в 2022 году? За последние месяцы мы представили три альтернативных варианта по расширению сервиса в начале 2022 года. Мы получили множество откликов, провели десятки...

Project update

Утвержденный план маршрутной сети общественного транспорта Muni на 2022 год

Осенью 2021 года мы спросили жителей Сан-Франциско, что нам следует сделать в приоритетном порядке, когда мы сможем добавить больше услуг Muni в начале 2022 года. Мы получили сотни комментариев на...

Project update

Объявление об открытии общественного обсуждения проекта двухгодичного бюджета SFMTA, включая возможные изменения в стоимости проезда и обслуживания

Нам важно знать ваше мнение Муниципальное транспортное агентство г. Сан-Франциско (SFMTA) проведет собрания с населением для обсуждения двухгодичного бюджета, включая возможные изменения в стоимости...

Project

Budget for Fiscal Years 2019 and 2020: Balancing Transportation Needs of a Growing City

Введение к проекту (Project Introduction)

Созданное по инициативе избирателей в 1999 году, Муниципальное транспортное агенство города Сан-Франциско осуществляет управление городской наземной транспортной системой, в том числе сетью...

Page

Access on Muni Metro

Metro Access

The Muni Metro light rail system features six lines: the J Church, K Ingleside, L Taraval, M Ocean View, N Judah and the T Third. These lines serve downtown and neighborhoods in the western and southeastern parts of San Francisco. Below is more detailed information on the accessible features in our Metro system, how to board in the subway, how to board on the surface, and some additional tips for using the Metro.

Step-by-step instructions

Accessible Features

Interior of Muni coach showing blue colored priority seats near the front of the bus, seats are in a row at the left side of the image and have decals on them indicating their use.

Priority Seating

Priority seating for seniors and customers with disabilities is located immediately behind the train Operator’s compartment at both ends of the car. The priority seating includes the first rows of aisle-facing seats, which flip up to accommodate a wheelchair, and the first rows of forward-facing seats.

Please Note:

On crowded trains, the priority seats may already be occupied by seniors and people with disabilities or by other customers. Upon request, operators can ask passengers to give up their seats, but cannot force them to do so.


Vehicle Number Plate

Vehicle Identification Number Plate

All vehicles have a vehicle identification number plate at each end that includes four digits plus the letter A or B to denote the end of the vehicle. The signs are located approximately 60" from the floor on the flat panel behind the Operator’s compartment and include raised characters and braille. Customers must provide the vehicle number in order to report problems with equipment or service.


Push Button Intercoms

Vehicles are equipped with push button-activated intercoms, to be used in case of emergency, which allow customers to communicate with the train Operator. The intercoms are located next to the door behind the Operator’s compartment at each end of the car.


interior view of LRV entry door with stairs in up position 

Image result for Muni metro stairs

Stairs Can Be Raised or Lowered

The stairwells on all of our LRVs can be raised or lowered. For street level stops on the surface, these steps are kept in the lowered position. For stops at high level platforms the stairs are raised. A bell sounds when the steps are lowering to warn passengers to move away from the doors. At high level platforms, step extensions, which deploy automatically when the doors are opened, are used to reduce the gap between the LRV floor and the station platform.


Passenger in a Wheelchair Accessible Area | March 11, 2013

Dedicated Area for Mobility Devices

Each LRV is equipped with four flip-up seating areas near the front and rear of the train car.  These seats can be flipped up to accommodate most mobility devices.  If you are concerned about whether your mobility device can be accommodated, please contact SFMTA Accessible Services (415.701.4485; TTY 415.701.4730).

Segways

Muni may be able to accommodate a Segway, when used as a mobility device. You will need a Permit. For more information on Segway accommodations, please call or contact Matthew West (415) 701-4439, or Matthew.West@SFMTA.com.

 

 


Customer and his leashed dog riding Muni

Service Animals

Service Animals are allowed on the Muni Metro. Service animals must be leashed and under the control of thier owner at all times.

More Information:


In the Subway

Blind Passenger waits to board an LRV at the Underground Muni Metro Castro Station

Overview

The Muni Metro stations from West Portal to The Embarcadero are underground. The downtown subway stations (between Civic Center and The Embarcadero) are shared by Muni and the Bay Area Rapid Transit District (BART). These stations are multi-level, with a concourse level, a Muni boarding platform at mid-level and a BART platform at the lowest level. Downtown stations are identified by distinctive print signs and braille signs.


Passenger using an elevator at a Muni Metro Station

Elevators

All underground stations are accessible by elevator. The street level elevators at each station are located on the north side of Market Street near a station entrance and are marked by a sign. The street elevator will take you to the concourse level, where signs are posted to direct you to the platform elevator. At the concourse level of the shared downtown stations, Muni and BART have separate and distinct station agent booths and faregate arrays. A shared elevator provides access from the concourse to both the Muni and BART platform levels. For information on elevator status, please call the San Francisco Customer Service Center at 311 (415.701.2311 outside of San Francisco). You may also contact BART’s elevator information line at 510.834.LIFT (510.834.5438) or 888.235.3828. Elevator alerts can be texted to your phone by signing up for "Watch Route Alerts" and choosing to receive alerts for either the J, K, L, M, N or T Lines (text message rates apply).

More Information:


 view of Clipper Card payment machine on LRV

 Image result for Muni metro fare

Paying Your Fare

You must pay your fare prior to boarding the elevator to the platform. Passengers are encouraged to pay with a Clipper Card by tagging the card at the Clipper reader near the elevator to the platform. Passengers who are eligible to pay a discounted fare but do not have a Clipper Card or transfer must purchase a ticket from a ticket vending machine near the station agent booth. The ticket must be tagged at the Clipper reader on the concourse level near the elevator in order to serve as valid proof of payment.

More Information:


Overhead Digital Signs

On the Station Platform

Once on the Muni platform of a shared station, signs will direct you to the inbound or outbound side. Look for the red “boarding area” signs on the trackside walls (opposite the platform waiting area) that indicate where to wait for a train.  On the platform, overhead digital signs display the line name and destination of the train that is boarding as well as the next train pulling into the station. A recorded voice also announces the predicted arrival time of the next three trains in the subway. Metro maps are installed on the trackside walls and tactile maps of the entire Muni system are located on the subway platforms at the inbound and outbound boarding areas.


On the Street

Muni passenger, Bruce Oka, using the accessible areas on Muni | September 25, 2012

Access for Mobility Devices

Accessible stops for wheelchairs and other mobility devices are located at regular intervals and at major destinations such as schools and hospitals. Accessible surface stops are generally low-level island stops with a ramp up to a small high-level platform for those who need level boarding.

On the T Line all surface stops are wheelchair accessible, with high platforms that provide level boarding at all doors. There are ramps at one or both ends of these platforms. On the M Line, the platforms at Stonestown and San Francisco State are also high-level platforms. 

More Information:


Muni passenger, Bruce Oka, waits for a train on a Muni platform | September 25, 2012

Boarding from an Accessible Island Stop

To board from an accessible island stop, wait for your train on the high platform. When the train arrives, the Operator will raise the interior stairs and position the vehicle so that you can board at the first door. Let the Operator know your destination stop as soon as you board and whether you need help with the jump seats at a stationing area. Wheelchair users should then proceed to the wheelchair stationing area, which is created by flipping up one of the first sets of aisle-facing seats next to the door.

Note:

When traveling from downtown to a street level destination on the J, K, L, M or N lines you MUST board the first door of the first car of the train. Be sure to let the Operator know your destination in advance so that they can properly position the train at the accessible platform.


Boarding at San Jose and Geneva Ave.

On the M Line, the accessible stop at San Jose and Geneva avenues has a mechanical wayside lift that elevates customers to the level of the train floor for boarding and exiting. The lift is separated from the boarding island by a gate, and remains in the lowered position when not in use. To use the lift, go through the gate and wait for a train on the lift platform. Locate the control button (on your left when facing the train). When the LRV arrives, push and hold the “up” button to raise the lift. Press the button continuously or the lift will stop. If you are unable to press and hold the button, the train Operator can raise and lower the lift from inside the train. Note that the lift will not operate until the train stops next to the platform.

Note:

When traveling from downtown to a street level destination on the J, K, L, M or N lines you MUST board the first door of the first car of the train. Be sure to let the Operator know your destination in advance so that they can properly position the train at the accessible platform.

 

Our lifts can lift up to 600 pounds and can accommodate a mobility device measuring no more than 30 inches by 48 inches. If you are concerned about whether your mobility device can be accommodated, please contact SFMTA Accessible Services (415.701.4485; TTY 415.701.4730).


Additional Tips for Using the Metro

view of platform with people and trains at Embarcadero Station

Underground Stations

All underground station entrances are easily identified by sidewalk signage.  They also have Braille station name signs, often on the right hand side of the stairwell.  All subway stations are accessible by elevator, escalator or stairs and comprise of two levels, a concourse and a platform level.  An accesisble fare gate is availible for use and is located immediatly adjacent to the station agent booth.

Yellow tactile tile is provided on the platfrom level to indicate the edge of the boarding platform; please stand behind the tactile tile at all times while on the boarding platfrom. 

Stations are either center platform (tracks on either side) or side platform (two platforms with tracks in between).

Center Platform Locations

  • Embarcadero
  • Montgomery
  • Powell
  • Civic Center
  • Van Ness

Side Platform Locations

  • Church
  • Castro
  • Forest Hill
  • West Portal

Automated Announcements

In the underground stations (Embarcadero, Montgomery, Powell, Civic Center, Van Ness, Church, Castro, Forest Hill and West Portal), a digital voice announcement system announces the route designation and arrival time of approaching and arriving trains. Announcements of upcoming stations are made inside the train.


passenger using a tactile map

Tactile Maps

Maps of the Metro system with Braille and raised characters are installed on the concourse and platforms levels of underground stations.  Braille and Tactile Maps of certain Muni Metro lines are also available from the San Francisco Lighthouse for the Blind; more information on this program can be found here.


view of Van Ness Station escalator and platform with people and train

Stair and Escalator Locations

Stairs and/or an escalator are located at each end of every downtown station. Inbound trains stop near the middle of the platform and outbound trains stop at the far end of the outbound platform.


Muni passenger, Bruce Oka, using the accessible areas on Muni | September 25, 2012

Boarding and Exiting a Train

Metro cars are equipped with a chime that sounds in each doorway to help guide people with visual disabilities to the door opening. 

Caution:

All light rail vehicles taper or narrow at each end, creating a larger vehicle-to-platform gap. When looking for a doorway, be sure to locate the floor of the train before stepping off the platform. Do not mistake the gap between the end of a car and the platform for the gap between the platform and the train doorway.

Project update

Подробная информация о предложении Muni Service на 2022 год

Осенью 2021 года мы спросили жителей Сан-Франциско, что нам следует сделать в приоритетном порядке, когда мы сможем добавить больше услуг Muni в начале 2022 года. Мы получили сотни комментариев на...

Committee

Board Secretary Search Committee

This is an archive of a past committee.

Responsibilities

The Board of Directors Search Committee for the Board Secretary was an ad hoc committee which met in 2020. The committee was chaired by Gwyneth Borden. Other members were: Cheryl Brinkman and Amanda Eaken. 

The committee’s scope of work was as follows:

  • Approve the job description for the Board Secretary
  • Interview qualified candidates and 
  • Recommend individuals to the SFMTA Board for consideration
Project

Сеть сервиса Muni в 2022 году

Введение к проекту (Project Introduction)

Мы работаем над восстановлением пассажиропотока, предоставляя высококачественные и надежные услуги, на которые люди могут рассчитывать. С целью формирования более стабильного расписания и сокращения...