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2022 Muni Service Network - Phase 1

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What should Muni service be like in 2022? 

Since April 2020 the SFMTA has restored some pre-pandemic Muni service, added service in busy corridors, created new Muni lines and focused Muni improvements in neighborhoods identified by the Muni Service Equity Strategy. There are seven all-day bus routes that we haven't yet restored, as well as segments of two other routes.  

Now we are asking what Muni service you want in 2022, and we have developed three alternatives for your consideration. 

How to give your input on 2022 Muni service 

Free interpretation available. Please request 48 hours in advance at TellMuni@SFMTA.com or 415.646.2005. 

Free interpretation available. Please request 48 hours in advance at TellMuni@SFMTA.com or 415.646.2005.

Youth-centered Office hours  
Youth are encouraged to join our Virtual Office Hours with SFMTA staff on Thursday, September 23 at 6 p.m. to find out how the three scenarios for Muni service would change how they get to school and to activities around San Francisco. Youth will be able to ask questions and get answers from SFMTA staff about what matters to them most about Muni service in 2022.  

See three alternatives for 2022 Muni service

Also, please contact TellMuni@SFMTA.com or 415.646.2005 for specific feedback on the following Muni routes where we made major modifications during the pandemic:

Why now?

The SFMTA initially reduced Muni service during the COVID-19 pandemic, creating a Muni Core Service Network that would accommodate public health measures to reduce risk of COVID-19 and best serve essential workers and trips. Since April 2020, we have repeatedly increased service. We have restored service that previously existed. We have also added service in busy corridors and created new lines, focusing on improvements in neighborhoods identified by the Muni Service Equity Strategy with higher numbers of low-income residents and people of color. 

  • We dramatically increased Muni service in busy corridors such as Mission and 16th Street, with buses running as often as every two minutes. We are now operating more Muni service along a number of corridors including the Mission and Potrero/San Bruno corridors than we did pre-pandemic. 

  • Muni’s new 15 Bayview Hunters Point Express provides fast connections between local stops in the Bayview and major destinations along Third Street into the Financial District. 

  • We rerouted the 22 Fillmore to serve Mission Bay, including the UCSF campus, medical center and Chase Center. We worked with the community to determine stops for a new connection to the 16th Street corridor, replacing the 22 Fillmore on Potrero Hill and replacing the 55 16th Street with the new 55 Dogpatch. 

  • Muni’s new 58 Lake Merced replaced the 23 Monterey on Sloat Boulevard and the 57 Parkmerced on the west side of Lake Merced while providing new connections to the Westlake District in Daly City. The 23 Monterey now connects to West Portal Station.

At this time, seven all-day Muni bus routes have not been restored: 2 Clement, 3 Jackson, 6 Haight/Parnassus, 10 Townsend, 21 Hayes, 41 Union, 47 Van Ness. 

Why revisit the Muni network?

Muni connects communities in San Francisco. As the city recovers from the COVID-19 pandemic, the SFMTA is developing a proposal for how Muni service will be restored in 2022. Over the past several years, and throughout the pandemic, we have seen travel patterns and needs shift. Should we bring back the all-day Muni routes that have yet to be restored? Or should we increase service on high ridership Muni lines, improving reliability and connections to grocery stores, hospitals, schools and diverse workplaces while decreasing wait times and crowding, and not restore the seven all-day pre-pandemic bus routes that haven’t been yet?  

To determine how best to use SFMTA resources, three scenarios that demonstrate a level of Muni service that the SFMTA can sustain have been developed. In an alternative that doesn’t restore the seven remaining pre-pandemic Muni bus routes, we aim to make other Muni improvements that reduce wait times and crowding in the same general neighborhood.

The SFMTA is sharing these three alternatives for how Muni service might be restored in early 2022 and invite you to provide feedback on those alternatives.

We have developed three scenarios for your consideration and now we are asking what Muni service you want in 2022. These three scenarios focus on all-day service. As recovery continues, more work will happen to plan peak-hour service. 

  • The Familiar alternative brings back the all-day Muni routes that have yet to be restored.  

  • The Frequent alternative increases service on high ridership Muni lines, improving reliability and connections to grocery stores, hospitals, schools and workplaces, while decreasing wait times and crowding, and not restoring five of the seven pre-pandemic Muni bus routes that we haven’t yet: the 2 Clement, 3 Jackson, 6 Haight/Parnassus, 21 Hayes and 47 Van Ness. 

  • The Hybrid alternative aims to balance the Familiar and the Frequent scenarios and doesn’t restore two routes: the 3 Jackson and 47 Van Ness. 

Compared to the Familiar scenario, with the Frequent scenario, in a 30-minute travel time, the average San Franciscan can get to about 4,000 more jobs and educational opportunities, and in a 45-minute travel time, 9,000 more jobs and educational opportunities.  

Each alternative is detailed here, showing the routes and frequencies that each alternative would provide, and how each alternative would affect connections to opportunities, particularly for neighborhoods identified by our Muni Service Equity Strategy, historically underserved and underrepresented people, people of color, low-income people and people who walk or roll relatively slowly.   

There are some changes to Muni service that are planned for the 2022 Muni Service Network that will be implemented no matter what. ​In 2022 Muni service will…​ 

  • Retain all-day service within two to three blocks of all Muni stops that had all-day service before the pandemic.​ 

The SFMTA is bringing this information to the community and other stakeholders so that everyone can think about the choices and express their views. Staff will use this input to refine the proposals, and the SFMTA Board will use it to make a decision that reflects the values of San Francisco.  

Take the survey online or by phone at 415.646.2005 (the survey closes October 1)

We are planning three rounds of outreach in 2021: 

1. Initiating Stakeholder Engagement (July - September)  

Presentations and discussions with key community-based organizations and advocacy groups to discuss the three scenarios and involve stakeholders in determining which of the scenarios best suits San Francisco's needs, and identifying any challenges or concerns with a goal of refining the scenarios based on this feedback for the second round of outreach.  

2. Citywide Engagement (September-October)  

Involve the public by discussing the three scenarios and identifying any challenges or concerns with each of the scenarios using our StoryMap, hosting three virtual Open Houses with interpretation available by request, meetings and office hours and multilingual media outreach to involve the widest possible audience with attention to audiences that have been historically marginalized. A survey available online and via telephone is collecting input on the three alternatives. The feedback gathered during this round, paired with transit data, will be used to develop a proposal for the 2022 Muni Service Network.  

3. Addressing What We Heard: Fine-tuning the Network (October-November)  

In this phase we would consult with stakeholders, present the proposal for the 2022 Muni Service Network and provide details about how public feedback influenced the proposal. Once the proposal is refined during this state, it will be brought to the SFMTA Board for its consideration for approval, expected December 6, 2021.