We are thrilled to be honored in several categories of the 2024 Transit Rider Choice Awards.
These awards are based on feedback from more than 100,000 Transit app users across North America. They acknowledge the U.S. and Canadian transit systems that have been at the top of their game this year.
Here’s where you gave us props:
Social Butterflies Champion: Ranked #1 for social and recreational transit use. This showcases our essential role in connecting people to San Francisco’s vibrant cultural life.
Car-Free Lifestyle Leader: Secured the top position among agencies whose riders are least likely to purchase a car. This demonstrates our success in providing reliable car-free transportation options.
Most Improved Agency: Recognized as the most improved agency in the "Most Popular" category. We work hard to deliver quality service and make Muni more reliable and frequent for riders.
Social Transit Network: Strong performance in social transportation. This highlights Muni's integral role in San Francisco's community connectivity.
Earlier this year, Muni received the highest rating in more than a decade in our own customer satisfaction survey.
Seventy-two percent of riders rating our service as "excellent" or "good.” These new achievements further confirm our commitment to service excellence.
And they are particularly meaningful as they come from you, our customers.
You can find the complete list of winners at Transit’s 2024 Riders Choice Awards webpage.
Comments are for the English version of this page.