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Permanent Stop Changes Starting Saturday, October 17, 2020
Starting Saturday, October 17, 2020, Muni is introducing several stop changes. The Route pages and Stop pages on the SFMTA website will be updated late Friday evening. Transit data on NextBus, Google...
28 19th Avenue Rapid Project
Muni Forward’s 28 19th Avenue Rapid Project is just one part of a comprehensive set of improvements made along its entire route. The 28 19th Avenue travels from Fisherman’s Wharf to Daly City, a...
28 19th Ave Rapid Proposal Approved by SFMTA Board of Directors
On Tuesday, July 7, the SFMTA Board of Directors voted to approve the 28 19th Ave Rapid Project! This project will enhance pedestrian safety along one of the City's High Injury corridors, improve...
Implementation of more safety improvements near West Portal will begin the week of September 16
In about a week, crews will begin implementing more safety improvements included in the West Portal Station Safety and Community Space Improvements Project. This work will include traffic calming...
Central Embarcadero Safety Project Frequently Asked Questions (Fall 2024)
FY2025-FY2026 Scooter Share Program
Powered Scooter Share Permit Program
Scooter Share Permit The SFMTA initially granted three powered scooter share permits for the 2021 permit cycle. The current permits to operate are granted to Spin and Lime . The SFMTA issued the...
F Market & Wharves
Inbound 17th and Castro at Market (Castro Street Muni Metro station) via 17th Street, Market (uses island stops), Steuart, Ferry Terminal loop, Embarcadero, Jefferson, Jones to Beach. Outbound Jones...
Traction Power Project Construction Forecast September 16 - September 27 2024
As part of the Mission Traction Power Improvement Project, crews are scheduled to work on installing new conduits and protected wires to support trolley coach service, underground traction cables to...
10.3 Accessibility-Informed Taxi Policies
Key Takeaway: Taxis are a key component in providing accessible, affordable, same day on-demand service to seniors and individuals with disabilities in San Francisco. This has been accomplished by...
10.2 Ramp Taxi Availability
Key Takeaway: Ramp taxis are wheelchair-accessible vehicles in San Francisco's taxi fleet. The SFMTA provides operating and capital incentives to ramp taxi drivers to help increase their number and...
10.1 Accessible Taxi Stands
Key Takeaway: Accessible Taxi stands are an important part of providing accessible taxi service in San Francisco. The SFMTA is working to make more taxi stands accessible to people with disabilities...
10. Taxis
In San Francisco, taxis are considered part of the public transit network and are required to be accessible to people with disabilities. All San Francisco taxis participate in the SF Paratransit...
9.4 Regional Paratransit Connections
Key Takeaway: It is challenging for paratransit agencies to coordinate trips that involves crossing county lines. Regional trips sometimes require riders to make multiple transfers between service...
9.3 Staff and Contractor Recruitment
Key Takeaway: High-quality paratransit service depends on effective staff recruitment, retention, and management. We are working to improve these areas by ensuring competitive wages and career...
9.2 Community Engagement and Partnerships
Key Takeaway: Community engagement and partnerships support innovative and flexible paratransit services like Group Van. SF Paratransit should continue involving the senior and disabled community as...
9.1 Same Day Reservations and Chained Trips
Key Takeaway: SF Access van service requires reservations at least one day in advance to ensure efficiency and manage demand. The SF Paratransit Taxi program offers greater flexibility, and the FTA...
9. Paratransit Service Performance
Use these links to jump to sections on this page: Paratransit Service Overview Ridership Frequent Origins and Destinations Reliability Customer Feedback and Requests Identified Needs for Paratransit...
8.4 Online Scheduling and Payment
Key Takeaway: Online payments are quickly gaining popularity with paratransit riders. The number of online paratransit bookings is also increasing. There are opportunities to improve the payment and...
8.3 Services for Prospective Paratransit Applicants
Key Takeaway: The SFMTA should address the need for services between the time of ADA paratransit application submission and when it is finally approved. By law a paratransit rider's application for...
8.2 Improved Eligibility and Enrollment Processes
Key Takeaway: Expanding and improving enrollment options for SF Paratransit programs will make it easier and more convenient for customers to sign up. There are currently several ways to apply to SF...
8.1 Regional Eligibility Coordination Efforts
Key Takeaway: The SFMTA works with other organizations in the Bay Area to make it easy and affordable for paratransit customers to travel around the region. We also provide visitors from outside San...
8. Paratransit Eligibility and Enrollment
SF Paratransit offers a range of transportation services, from individual taxi rides to group shuttles. Each service has distinct eligibility criteria and enrollment processes to meet the diverse...