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Project update

Online E-commerce Systems Outage

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Outage information Some online e-commerce systems are having outages; we are attempting to identify the affected systems. The following website services will be unavailable: Online citation payments...

Blog post

Customer Service Kiosks Provide New Services

4 years 5 months ago

A Customer Service Kiosk at Powell and Market As the city gradually reopens for business, the SFMTA has moved many of our customer service functions on-line. To support our customers who may need in...

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Online Proof of Correction Form

If you have been cited for one of the compliance violations listed below, you can use this form to pay your $10 compliance fee once the issue has been corrected. Your request will be processed within...

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Discounts for People Experiencing Homelessness

SFMTA offers a variety of discounts for Individuals Experiencing Homelessness in San Francisco. Discounts available: One-Time Waiver of all Open Parking Citations on one Vehicle The vehicle must be...

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Access Pass Application

SFMTA provides free access to Muni vehicles for 12 months for individuals experiencing homelessness on an Access Pass ID card. You are eligible to receive the Access Pass if you: Are currently...

Unit

Administrative Hearings

Administrative Hearings reports to the Finance & Information Technology Division (FIT) Our Responsibilities Conducting fair, professional and unbiased administrative hearings as mandated by federal...

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Lifeline Pass Online Application

If you do not ride enough to need a monthly pass then the SFTMA has a better option for you. The Clipper START Program provides a 50% single ride discount. Discounts are available on MUNI and most all...

Fares

Clipper START

Clipper START is an 18 month pilot program providing single ride fare discounts on a Clipper card to adults (ages 19-64) with a gross annual income at or below 200% of the Federal Poverty level. This...

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Payment Plan

SFMTA’s Payment Plan provides customers the option to enroll parking and transit citations in a monthly payment plan. Customers who enroll must make minimum monthly payments based on the total amount...

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Bicycle Hearings

Bicycle-Related Infractions If you have received a citation for any bicycle-related infraction (either as an operator or as a shared bicycle user) and you would like to contest the citation for any...

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Booted Vehicles

BOOT REMOVAL FEE: $505 If your vehicle is booted, you have 72 hours from the time the boot is affixed (excluding weekends and holidays) to pay the delinquent citations and penalties to prevent your...

Staff

SFMTA Web Lead

We are gathering information about any broken links, website accessibility issues or other technical issues. If you would like to report any issues with this website, please drop us a line at...

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Safe Paths of Travel (SPOT) Violation Hearings

Contractors who have been cited for violations related to street-related construction operations that may not comply with the r equirements of a Special Traffic Permit (STP) or other construction...

Fares

Access Pass

SFMTA’s Access Pass is a Muni-only pass for individuals experiencing homelessness. The pass provides free access to Muni vehicles for the passholder for 12 months. You are eligible to receive the Muni...

Blog post

Good People, Tough Job

3 years 5 months ago

P arking Control Officer L arrell Dean directing traffic in 2019 You may not know always know their names or faces, but dedicated employees of the SFMTA are out on the street every day empowering our...

Unit

Revenue Collection & Sales

Citations Processing and Parking Permits Oversight of the processing, payment, review and customer service associated with the approximately 1.5 million parking and transit citations issued annually...

Reports and documents

Fines and Permit Fees

Thursday, 10 December, 2020

In order to ensure that scooters are not cluttering the sidewalk and causing an impediment to older adults, people with disabilities and other pedestrians, SFMTA, in collaboration with the Mayor’s...