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Online E-commerce Systems Outage

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Beginning June 21, 2022, until fixed (June 22, 2022, 12:30 pm)

Resolved
Service Affected
Website

Outage information

Some online e-commerce systems are having outages; we are attempting to identify the affected systems.

The following website services will be unavailable:

  • Online citation payments 
  • Online citation protest filings 
  • Online citation hearing requests 
  • Online Residential Parking Permit (RPP) renewal 
  • Online overpayment refund request

The following phone service will not be available:

  • Interactive Voice Recognition citation payments 

The following phone app will not be available:

  • PayTix app 

The following phone app will be available:

  • Pay by Phone app 

Once service is restored

If the system returns before we update this notice, you will be able to access the various services as follows:

We will update this alert as soon as practical once service is restored. We are sorry for the inconvenience.