Policy & Governance Committee (PAG)
Responsibilities The primary functions of the Policy & Governance Committee of the SFMTA Board of Directors are: Assist the Board in the task of overall governance, including considering and recommending policies and procedures concerning the Board’s...
Policy, Process & Practice Improvement Section
Policy, Process & Practice Improvement is the unit within the Office of Racial Equity & Belonging (OREB) that conducts research, change management processes and strategic planning to implement agency equity goals. The Policy, Process & Practice...
Program Delivery
Our Responsibilities Project Management Evaluate, develop and manage the planning, design and construction of all Capital Projects and infrastructure required to provide a reliable, safe and efficient transportation system Develop, implement, and...

Project Controls
Our Responsibilities Provide management controls and support for all capital projects Provide timely and effective communication of capital program status to all internal and external stakeholders; Continuously improve and/or develop key business...
Project Controls & Support
The Project Controls and Support unit reports to the Director of Capital Programs & Construction.
Project Management Office (PMO)
SFMTA Project Management Office The SFMTA Project Management Office (PMO) supports the effective execution of all SFMTA projects, by maintaining a shared project culture, agency-wide and uniform process, and defining metrics for the SFMTA’s complete...
Public Outreach & Engagement: Building Progress and Transportation 2050
Responsible for informing and engaging the public and internal stakeholders to support the delivery of projects in the SFMTA's Building Progress Program and support communications for the Transportation 2050 effort.

Public Outreach & Engagement: Major Corridor, Capital Construction & Central Subway
Responsible for informing and engaging the public while supporting the delivery of projects to improve our transportation system. Working closely with Transit and Capital Programs and Construction divisions, this unit handles a wide variety of...

Quality Management
Our responsibilities Establishing, implementing and continuous monitoring of the Quality Management System for design, procurement and construction to provide management with the confidence that the quality necessary for safe and reliable operation...

Real Estate
General Description The Facilities and Real Property Management Section is responsible for creating and maintaining innovative spaces including buildings, grounds and workplaces that support delivering excellent transportation choices for San...

Revenue Growth & Reporting
Citations Processing and Parking Permits Oversight of the processing, payment, review and customer service associated with the approximately 1.5 million parking and transit citations issued annually and generating approximately $90 million in revenue...
Safety
System Safety reports to the Director of Transportation Our Responsibilities Providing a safe environment for riders, employees and the citizens of the City and County of San Francisco and maintaining a Safety Program that attains an optimum level of...

Melvyn Henry
Safety Budget & Administration
Incident Database- Managing the SFMTA Incident Database (TransitSafe), upgrade project (Intelex), and data entry processes. DriveCam- Managing the DriveCam System, working with Transit Operations to review DriveCam Events and improve Safety.
Scheduling
Scheduling is a department of Planning, Scheduling & Safety Services (PS3).