ATTN: IB 29 blocked on Gilman btwn Hawes and Bill Walsh Way due to heavy vehicle traffic. Expect 29 to reroute via Hawes to Gilman. No 29 svc btwn Hawes and Bill Walsh Way. (More: 5 in last 48 hours)

SFMTA Taxi Services

 

Starting April 1, 2022, the Taxi Customer Service Window no longer requires appointments. 

NEW TAXI DRIVERS – Complete the Online Training to become a Taxi Driver before coming to the Taxi Customer Service Window.

Face coverings are required for taxi drivers and customers.

    Before Arriving at 1 South Van Ness – COVID Reminders

    • If you are feeling ill, you may not come to the Taxi Customer Service Window; you must reschedule your appointment.
    • Face coverings over the nose and mouth are required. 
    • Physical distancing is required. Follow floor markings while you are waiting in order to maintain distance.
    • Please wash or sanitize your hands before and after your visit to the SFMTA.

    Taxi Services Window Hours

    Monday-Friday from 9:00 A.M. – 12:00 P.M. and 1:00 P.M. - 5:00 P.M.
    Closed on Federal Holidays

    If you have any questions, please contact our office at 415-646-4400 or SFTaxi@sfmta.com.

    We look forward to working with you.

     

    Sincerely,
    Taxi Customer Services Team
    SFMTA
    1 South Van Ness Avenue, Floor 7
    San Francisco, CA 94103
     

    Mission Statement

    To promote a vibrant taxi industry through intelligent regulation, enforcement and partnership. We champion:

    • Public Safety
    • Outstanding Customer Service
    • Economic and Environmental Sustainability
    • Accessibility