1. Call 866.490.7275
2. Enter your 10-digit phone number or press * for new user.
3. Enter PIN or last 4 of credit card number.
4. Enter location number and number of minutes.
- On single-space meters, the location number appears on a decal on both the front and back of the meter and on the screen. Press any button to activate the meter screen.
- On multi-space paystations, the paystation number appears on both the front and back of the device and on the paystation screen. Press any button to activate the paystation screen. For blocks managed by pay-by-license-plate paystations, zone numbers also appear on overhead signs along each side of the street. Customers may pay at the paystation or via the PayByPhone app using either the number on the paystation or the zone number on the overhead sign, even if the two numbers are different. Using either the paystation number or the zone number will show the license plate as “paid” in the enforcement system.
5. Wait to hear "Payment successful" confirmation.
6. Meter may still show as Expired. Parking details are sent to parking officers' handheld units.
7. Extend parking session or start a new one by calling 866.490.7275.
8. Once parking is confirmed, no changes to transaction details may be made (location, duration or vehicle).
If you are unable to extend parking session, the maximum time limits for the location may have been reached. There is no repeat parking after staying the maximum time allowed until a 30-minute wait time has passed.