Chief of Staff & Customer Communications

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Real-time Muni service alerts and customer service on Twitter (and via text and email) 5am to 9pm, Monday through Friday and on weekends. Muni Customer Service enables the SFMTA to build a workforce that embraces a culture of service and provides outstanding customer service by fielding, processing and responding to Muni customer inquiries and complaints.

Kristen Holland

Acting Communications Chief of Staff & Customer Communications Manager
Kristen.Holland@SFMTA.com
415.701.4649