Muni Customer Satisfaction Survey
The results of the 2021 Muni Customer Satisfaction Survey reflect ridership impacts and concerns during the global pandemic and a local shelter-in-place order. As a result, Muni reduced service and...
The results of the 2021 Muni Customer Satisfaction Survey reflect ridership impacts and concerns during the global pandemic and a local shelter-in-place order. As a result, Muni reduced service and...
As part of the Next Generation Customer Information System project, over 700 new Liquid Crystal Display (LCD) signs will display real-time information at Muni transit shelters. Approximately one-third...
Geary Boulevard is a critical east-west arterial and one of the busiest bus corridors in North America, connecting downtown San Francisco to the Richmond District. The SFMTA has been busy working on...
Exciting Changes Coming to San Francisco Taxis! A new way to hail a taxi is coming soon, San Francisco! Yesterday, our MTA Board of Directors approved an amendment to the pilot program to test upfront...
Update 5/6/22 - The budget will be headed to the San Francisco Board of Supervisors Budget and Appropriations Committee on May 18th to be considered for adoption by the Board of Supervisors...
The SFMTA held a public demonstration of e-scooter sidewalk riding detection technology on Thursday, May 12, 2022 involving the three permittees: Lime, Scoot, and Spin. The demonstrations were...
A new, red transit lane on Stockton Street The SFMTA’s Muni Forward program is delivering transit reliability improvements that are transforming the Muni system and enhancing the customer experience...
As adaptive bikeshare enthusiasts know, cycling isn’t only for people who are able-bodied. On Saturday, a permanent adaptive cycling program that will serve Golden Gate Park and the Great Highway...
The Taxi Upfront Fare Pilot Program began on November 9, 2022! In September 2021, the SFMTA Board authorized the creation of a one-year Taxi Upfront Fare Pilot Program. The pilot will give taxi...
The results are in: the Geary Rapid Project has delivered a faster, more reliable bus trip and a safer street, according to the SFMTA’s recently published evaluation report for the project. A faster...
Starting January 7, take the S Shuttle Mission Bay on the new T Third line via Central Subway to Chase Center events. Service on the new T Third Line from Chinatown Rose-Pak to Sunnydale starts...
Implementing red curb "clear zones" occurs in two phases. Read more below. If you would like for us to prioritize a particular bus stop for conversion, please make a request through 311. In late...
Almost 100% of San Franciscans have access to Muni service within two or three blocks of their home or work. The results of the 2022 Muni Rider Survey indicate that our continuing efforts to deliver...
Transit on Market Street in downtown San Francisco, 2018 It’s been a half-century since the San Francisco Board of Supervisors put transit needs above all other traffic initiatives, and now, the city...
An animated map showing the expansion of red transit lanes in San Francisco. View as a PDF . Accessible Version of the Expansion of Red Transit Lanes Over Time in San Francisco from 2013 to 2023 ...
Jason Lee, Program Manager, Next Generation CIS What do you do on the project? I oversee the Next Generation CIS project. How do you feel your work impacts our customers? Real time information is one...
Here at the SFMTA, we are focused on creating the fastest, safest and most reliable public transportation network for all San Franciscans. This is why we consider it a top priority to hear from our...
The transformation of Page Street from a congested to calm thoroughfare continues with the goal of making it safer for everyone. The Slow Streets Program and other infrastructure upgrades are...
Outdoor festivals like Sunday Streets Phoenix Day celebrate the spirit of San Francisco. Such special events rely on the cooperation of many city departments. San Francisco is a city that loves its...
75 percent of traffic crashes in San Francisco are concentrated on just 13 percent of the city’s streets, called the San Francisco “High-Injury Network.” Today, District 6 Supervisor Jane Kim joined...
T Third Line Bus Substitutions This Sunday: In anticipation of the new Golden State Warriors’ Chase Center and the growth in jobs, housing, healthcare and retail in the Mission Bay, the SFMTA is...
Balboa Park Station Citizen Advisory Committee Tuesday, November 27, 6 p.m. City College Multi-Use Building, Room 140 Nearby Muni Routes:8, 29, 43, 49, 54, N Judah and K Ingleside The Balboa Park...
You may have seen them on Cortland in Bernal Heights, Post Street in the Tenderloin, Oak Street in Hayes Valley or the parking lot at Geary and 21st Avenue…large cylinders sitting on top of the old...
Weekend T Third Line Bus Substitutions:In anticipation of the new Golden State Warriors’ Chase Center and the growth in jobs, housing, healthcare and retail in the Mission Bay, the SFMTA is...
Be sure to hop on, Ride Muni Free on New Year’s Eve. Muni will be providing free transit service on all routes and lines, including the cable car lines, from 8 p.m. on December 31 until 5 a.m. on...