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5-2-19 CAC Item 8 Vision Zero Update
Travel Training
Free Travel Training is available for individuals or groups of older adults and people with disabilities who would like to improve their transit skills or gain more experience using the Muni system...
Van Gogh Shuttle
Van Gogh is a van shuttle service provided by SF Paratransit for groups of older adults and/or people with disabilities to attend social and cultural events in San Francisco. Examples of Van Gogh...
Tips to Manage Other Mobility Options
San Francisco is home to a number of transportation services and providers that operate alongside and sometimes in complement to our transit and paratransit systems. If you’re interested in exploring...
Goals of Mobility Management
Our agency believes in a transportation system that serves everyone. In pursuit of equity and inclusion, we implement system-wide Muni transit improvements that excel beyond the standards set by the...
Relevant Projects and Planned Improvements
Taxis & Ramp Taxis
Taxis & Ramp Taxis combine the flexibility of same-day availability with the convenience of a direct route to your destination. There are so many reasons why taxis are a great choice for any trip...
Get Involved with Mobility for All
We invite you to stay informed and get involved in the city’s transportation system. Stay up to date with events focused on transportation for older adults and persons with disabilities across the...
Paratransit Taxi & Ramp Taxi
SF Paratransit Taxi services are a great alternative to the ADA-compliant SF Access van program, because you get: the convenience of a direct route to your destination. the flexibility of prompt, same...
Walking and Biking
Staying active by taking a brisk walk? Taking a bike ride through the park? Walking and biking are great ways to get around town. The SFMTA is working towards achieving Vision Zero, an initiative to...
Paratransit Group Van
SF Paratransit Group Van is a pre-scheduled van service providing door-to-door transportation to groups of ADA-eligible customers attending specific agency programs such as Adult Day Health Care...
Accessibility for All
Please read the SFMTA COVID-19 page, which contains updates concerning the new coronavirus and possible impacts on Muni and paratransit customers. A Transportation Guide for People with Disabilities...
Paratransit
Update Effective January 2024, the SFMTA is introducing some changes to its ADA Paratransit eligibility in coordination with its regional Bay Area partners. These changes affect previous eligibility...
Eligibility and Registration
To be eligible for paratransit, you must be unable to use Muni’s accessible buses, trains, or streetcars some or all of the time, without the aid of another person. In addition, if you are unable to...
Western Addition CBTP Project Area Description and Map
Scheduling an SF Access Ride
If you are already eligible for paratransit, you may schedule a ride online at the SF Access Online website. To learn more, visit How to Use SF Access Online. You may also schedule a ride by calling...
Paying the SF Access Fare
Each one-way ride on SF Access costs $2.50 (subject to change). Fares must be presented upon boarding the vehicle, and may be paid in any of the following ways: Cash: In exact change only, given to...
Exiting the SF Access Vehicle
When you arrive at your destination, gather all your belongings and prepare to exit the vehicle. You may request that the driver deploy the lift or ramp, or request help exiting the vehicle and...
Riding SF Access
Your “Pick Up Window” On the day of your trip, you should be ready to board the vehicle within a 20-minute “pick up window”, which is from 5 minutes before the promised pickup time to 15 minutes after...
System Safety and the New Trains
Technicians Performing Noise and Vibration Testing on New Siemens LRV, July 21, 2017 After a series of recent events, we wanted to take the opportunity to provide our customers with an explanation of...