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Unit

Chief Strategy Office

Office of the Chief Strategy Officer (CSO) The Office of the Chief Strategy Officer (CSO) oversees a division responsible for implementing agency-wide strategies and programs to meet the SFMTA's key...

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Muni Refund Policy

Fare refunds are only available for Cable Car tickets and 1, 3 and 7 Day Passports due to a verifiable Cable Car service disruption. Refunds are not available for scheduled cable car maintenance and...

Blog post

Understanding Upcoming Muni Service Changes

4 years ago

In December and January 2021 the SFMTA will phase back in surface rail on the J Church and T Third . This will free up buses so we can bring back more routes like the 27 Bryant, extend bus service on...

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Shop-a-Round

Effective January 1, 2025, the one-way SF Paratransit fare for all van services provided by SF Paratransit, including SF Access, Group Van, Shop-a-Round, Van Gogh, and the voluntary fare for...

Blog post

Muni Has Good Fortune with All-door Boarding

9 years 9 months ago

You may have noticed that we’re big fans of The Atlantic’s City Lab blog. We’ve recently spotlighted their efforts here and here. Today we are lucky to share a recent piece from them, “ Why Buses...

Press releases

Ride Muni Free New Year’s Eve

For the 14th consecutive year, the San Francisco Municipal Transportation Agency (SFMTA) will offer free rides on New Year’s Eve from 8 p.m. on Tuesday, Dec. 31 through 5 a.m. on Wednesday, Jan. 1....

Blog post

The Weekend Before Christmas and Nothing is Stirring...

9 years ago

News and Notes for Christmas and New Year’s days: Service - Muni will operate on a Sunday schedule next Friday, Christmas Day, as well as on Friday, January 1, New Year’s Day. In addition, Muni will...

Blog post

What Happened to My Friday Commute?

5 years 7 months ago

UPDATE: As of 7:25 p.m., subway service has been fully restored. We apologize for today's delays, and appreciate your patience. We know that this has been an exceptionally difficult week for Muni...

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Quick Start for Older Adults

At the SFMTA we understand how important easy, accessible transit and safe, walkable streets are to older adults (and the rest of us!). Navigate the many ways to get around town, whether individually...

Project update

Bus Shuttles Substitute for California Cable Cars: July 7-8, 2018

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Bus shuttles will substitute for California Cable Cars To facilitate a private construction project, bus shuttles will substitute for the California Cable Cars on Saturday and Sunday, July 7 and 8...

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Mobility Management Assistance at The Hub

The Department of Aging and Adult Services (DAAS) Benefits and Resources Hub at 2 Gough Street streamlines access to services for older adults, adults with disabilities and veterans. Here you can drop...

Project update

New Year's Eve Free Muni Service for Essential Trips

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On New Year’s Eve, Muni will operate for essential trips and will not collect fares from 8 :00 p.m. Thursday, Dec ember 31 , 2020, until 5:00 a.m. Friday, Jan uary 1 , 2021 . Please do not tag your...

Blog post

11th Annual Trolley Dances Leap into Action this Weekend

10 years 2 months ago

It’s time for the return of the San Francisco Trolley Dances this weekend! For the uninitiated, the Trolley Dances are a series of free dance performances with live music that are held in and around...

Reports and documents

SFMTA Service-Critical MOUs & CBAs  (FY 24-27)

Monday, 1 July, 2024
Documents
Unit

Chief of Staff Office

The Chief of Staff’s Office supports the Director of Transportation’s management and administration of SFMTA and creates positive change for the Agency by leading key initiatives. The division is...