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SFMTA Taxi Services
Starting April 1, 2022, the Taxi Customer Service Window no longer requires appointments. NEW TAXI DRIVERS – Complete the Online Training to become a Taxi Driver before coming to the Taxi Customer...
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Event
February 2025 Taxi Quarterly Outreach Meeting
Agenda Taxi Upfront Fare Pilot: Review metrics Next steps: request SFMTA Board approval for permanent program 3rd party WAV trips Updated Taxi Vehicle Inspection Requirement NBA All Star De...
Reports and documents
Reports and documents
Accessible Organization Chart for Taxis, Access & Mobility Services Division
Sunday, 1 December, 2019
The following is an accessible text version of the Taxis, Access & Mobility Services Division Organization Chart. Taxis, Access & Mobility Services Division The Taxis, Access & Mobility Services...
Project
Frida Kahlo Way Quick-Build Project
Project Introduction
The Frida Kahlo Quick-Build Project aims to improve safety for people walking and bicycling on Frida Kahlo Way and Judson Avenue west of Foerster Street. It seeks to strengthen active-transportation...
Project update
Frida Kahlo Way Quick-Build Spring 2025 Survey
Project Evaluation The Frida Kahlo Way Quick-Build Project was substantially completed in 2024. The project added a two-way protected bikeway on the east side of Frida Kahlo Way / south side of Judson...
Project update
Pickin' on Polk: Saturday, April 26, 2025
Event Summary On Saturday, April 26, the annual Pickin' on Polk music festival will bring an array of local bands to Polk Street requiring street closures along a section of Polk Street. The event is...
Reports and documents
3-4-25 MTAB Item 10.1 Roadway Shared Space - Mark Lane and Via Bufano
Tuesday, 4 March, 2025
Documents
Committee
Multimodal Accessibility Advisory Committee (MAAC)
Welcome to the SFMTA MAAC Page! We are a 21-member body who provide guidance on all accessibility related issues which involve the SFMTA. Please come join us at our next meeting. The committee...
Blog post
Helping Everyone Take Green Trips Across the City: Our Focus on Accessibility
1 day 11 hours ago
Seniors and people with disabilities have a range of ways to go green with us. During Climate Week and all year long, our teams work together to ensure everyone can take green trips around the city...
Post Incident Summaries - April 2025
Tuesday, 1 April, 2025
Detailed accounts of recent major system delays of 30-minutes or longer. We apologize if you were inconvenienced by any of these delays and thank you for riding Muni. Incidents are posted on this page...
Accessible SFMTA Organization Chart
Friday, 25 April, 2025
The following is an accessible text version of the SFMTA Organization Chart. Board of Directors The San Francisco Municipal Transportation Agency is led by the SFMTA Board of Directors, whose members...
Blog post
Working to Keep Muni Reliable: New Fare Compliance Strategy Results in More People Paying Fares
1 week 3 days ago
Riders boarding a Muni Metro train. As Muni ridership grows, we continue to make changes so that we can provide the best possible experience for our customers. Teams across our agency work every day...
Project update
Valencia Construction Forecast - April 28, 2025
Last week, we removed overhead wires from Valencia Street between 16th and 17th streets. These overhead lines power Muni but are no longer needed here. Removing them makes it easier for the Fire...
Project
Valencia Bikeway Improvements
Project Introduction
San Francisco: great city, excellent transportation choices. This vision is at the heart of the Valencia Bikeway Improvement effort. Valencia Street has been a key Mission District corridor in the...
Fares
Free Muni for All Youth (18 years and younger)
Available to all youth 18 years and younger, regardless of household income level and residency. No application or proof of payment/Clipper card is required to ride Muni vehicles, with the exception...
Permit
Contractor Parking Permits
Contractor Parking Permits exempt the permit holder from meter payment and time limits in Residential Parking Permit Areas. REQUIREMENTS Contractor Parking Permits may be issued to commercial vehicles...
Unit
External Communications, Marketing & Outreach
The External Communications, Marketing & Outreach Division is responsible for internal and external communications that engage and share information with customers, stakeholders and the public. The...
Staff
Deanna DeSedas
Deanna J. DeSedas has been the Interim Director of Communications, Marketing & Outreach. Prior, she was the Public Outreach and Engagement Manager responsible for managing community outreach staff...
Unit
Marketing & Digital Communications
The Marketing and Digital Communications team oversees all the creative services for the agency, including our brand guidelines, photography and photo archive, graphic design, wayfinding and signage...
Unit
Customer Communications
Real-time Muni service alerts and customer service on Twitter (and via text and email) 5am to 9pm, Monday through Friday and on weekends. Muni Customer Service enables the SFMTA to build a workforce...
Project
Paying Your Fares Keeps Us Moving
Project Introduction
The SFMTA has launched a Fare Share campaign to remind Muni riders to remember to pay their fares on buses and Muni Metro. This Fare Share campaign will remind the ridership and the public about...
Reports and documents
Reports and documents