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Key Takeaway: Riders who use mobility devices are not able to board or alight at surface stops without wheelchair accessible islands. Riders would benefit from the construction of six additional...

Key Takeaway: Elevator outages significantly impact the accessibility of the fixed route system, especially at stations with only one elevator between station levels. The agency requires funding to...

Key Takeaway: Collaborations between the SFMTA and riders with disabilities have led to new accessibility features on buses and trains, such as improved ramps, braille/raised letter numbers for easy...

Key Takeaway: In the last few years, the SFMTA has promoted accessible options for micromobility services like bikeshare and scooters. Adaptive cycling and scooter program ridership could provide more...

Key Takeaway: New private passenger services like Uber, Lyft and Autonomous Vehicles should be accessible to all users. Despite not having regulatory authority over these services, the SFMTA can...

Key Takeaway: Data collection and evaluation processes must incorporate and reflect the perspectives of individuals with disabilities. Expanding accessibility data collection beyond current norms will...

Key Takeaways: Planning accessible streets requires the perspectives and experiences of people with disabilities and older adults. The SFMTA should continue exploring effective and innovative methods...

Key Takeaway: The lack of designated charging locations in San Francisco makes it difficult for people who use electric wheelchairs and adaptive navigation equipment to get around the city. Installing...

Key Takeaway: Adjustments to pedestrian signals at intersections can make a substantial difference for safety. To continue improving safety for pedestrians with disabilities and older adults, we must...

Key Takeaway: To improve accessibility and safety for people with disabilities and older adults, the SFMTA needs to continue implementing Quick-Build projects and various pedestrian and bicycle safety...

Key Takeaway: The SFMTA works closely with various agencies who are responsible for different elements in the public right of way. Ongoing coordination with these agencies is an important part of...

Key Takeaway: Current accessibility guidelines and standards do not cover all design challenges encountered in San Francisco. There is an ongoing need to develop more comprehensive guidelines and...

Why does the Accessibility Strategy use both “people with disabilities” and “disabled people”? Some in the disability community prefer person-first language, which recognizes the person before the...

Use these links to jump to sections on this page: Data on Disability and Aging in San Francisco Profile of Older Adults in San Francisco Challenges Facing Older Adults Profile of People with...

This section outlines the core principles, values and long-term aspirations that guide the SFMTA's decision-making and goal-setting throughout the Accessibility Strategy's implementation. SFMTA...

Accessible Services Mission Statement In pursuit of equity and inclusion, the Accessible Services Section of the SFMTA supports implementation of system-wide Muni transit improvements that meet and...

Background San Francisco is home to an estimated 187,000 adults ages 60 and older and 38,000 adults ages 18-64 living with a disability. Nearly two-thirds of the disabled population are people of...