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3.4 Accessible Signage and Wayfinding

Key Takeaway: Potential areas of improvement include audible wayfinding at bus stops and Metro stations, audible information regarding temporary changes in service, and signage pointing to accessible...

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3.3 Accessible Surface Rail Stops

Key Takeaway: Riders who use mobility devices are not able to board or alight at surface stops without wheelchair accessible islands. Riders would benefit from the construction of six additional...

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3.2 Reliable Elevators and Escalators

Key Takeaway: Elevator outages significantly impact the accessibility of the fixed route system, especially at stations with only one elevator between station levels. The agency requires funding to...

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3.1 Accessible Muni Vehicles

Key Takeaway: Collaborations between the SFMTA and riders with disabilities have led to new accessibility features on buses and trains, such as improved ramps, braille/raised letter numbers for easy...

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3. Muni Capital Projects

The SFMTA has made significant capital investments over the years to ensure all Muni vehicles are accessible and to construct stops and stations that accommodate all passengers, especially riders...

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2.3 Accessible Emerging Private Passenger Services

Key Takeaway: New private passenger services like Uber, Lyft and Autonomous Vehicles should be accessible to all users. Despite not having regulatory authority over these services, the SFMTA can...

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2.2 Accessibility-Informed Data and Evaluations

Key Takeaway: Data collection and evaluation processes must incorporate and reflect the perspectives of individuals with disabilities. Expanding accessibility data collection beyond current norms will...

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2.1 Accessibility-Informed Programs and Planning

Key Takeaways: Planning accessible streets requires the perspectives and experiences of people with disabilities and older adults. The SFMTA should continue exploring effective and innovative methods...

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2. Streets Policy and Planning

The SFMTA is responsible for providing physical access to the transportation network, and also works collaboratively to ensure that all programs and projects developed by the SFMTA are accessible to...

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1.4 Accessible Pedestrian Signals

Key Takeaway: Adjustments to pedestrian signals at intersections can make a substantial difference for safety. To continue improving safety for pedestrians with disabilities and older adults, we must...

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1.3 Flexible and Responsive Safety Improvements

Key Takeaway: To improve accessibility and safety for people with disabilities and older adults, the SFMTA needs to continue implementing Quick-Build projects and various pedestrian and bicycle safety...

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1.2 Multi-Agency Project Coordination

Key Takeaway: The SFMTA works closely with various agencies who are responsible for different elements in the public right of way. Ongoing coordination with these agencies is an important part of...

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1. Streets Capital Projects

Over the past few decades, San Francisco has built hundreds of projects designed to improve pedestrian and cyclist safety. Because people with disabilities and seniors are more likely to be injured or...

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Glossary

Why does the Accessibility Strategy use both “people with disabilities” and “disabled people”? Some in the disability community prefer person-first language, which recognizes the person before the...

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Who We Serve

Use these links to jump to sections on this page: Data on Disability and Aging in San Francisco Profile of Older Adults in San Francisco Challenges Facing Older Adults Profile of People with...

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Guiding Visions and Values

This section outlines the core principles, values and long-term aspirations that guide the SFMTA's decision-making and goal-setting throughout the Accessibility Strategy's implementation. SFMTA...

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About Accessible Services

Accessible Services Mission Statement In pursuit of equity and inclusion, the Accessible Services Section of the SFMTA supports implementation of system-wide Muni transit improvements that meet and...

Project update

How Weird Street Faire: May 5, 2019

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On Sunday, May 6, 2018, the annual How Weird Street Faire will take place from 12 noon to 8 p.m. in the Financial District. Streets will be closed and Muni will reroute around the fair. Please read...

Project update

SF Lowriders King of the Streets: Saturday, August 17, 2024

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Event Summary On Saturday, August 17, 2024, the San Francisco Lowrider Council will host a lowrider cruise along Mission St. through the Mission neighborhood. Read below for details regarding Muni...

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Accessibility Strategy Needs Assessment

Introduction Building on the SFMTA's deep history and commitment to accessibility, this Accessible Transportation Needs Assessment is the first phase of our agency's coordinated and comprehensive...

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Executive Summary

Background San Francisco is home to an estimated 187,000 adults ages 60 and older and 38,000 adults ages 18-64 living with a disability. Nearly two-thirds of the disabled population are people of...