Starting Saturday, October 17, 2020, Muni is introducing several stop changes. The Route pages and Stop pages on the SFMTA website will be updated late Friday evening. Transit data on NextBus, Google...
Muni Forward’s 28 19th Avenue Rapid Project is just one part of a comprehensive set of improvements made along its entire route. The 28 19th Avenue travels from Fisherman’s Wharf to Daly City, a...
On Tuesday, July 7, the SFMTA Board of Directors voted to approve the 28 19th Ave Rapid Project! This project will enhance pedestrian safety along one of the City's High Injury corridors, improve...
The Muni Metro Capacity Study is a key step in the Muni Metro Modernization program that will identify how much more rail capacity we need, in what timeframe and where. It builds on the vision in the...
In about a week, crews will begin implementing more safety improvements included in the West Portal Station Safety and Community Space Improvements Project. This work will include traffic calming...
Scooter Share Permit The SFMTA initially granted three powered scooter share permits for the 2021 permit cycle. The current permits to operate are granted to Spin and Lime . The SFMTA issued the...
Inbound 17th and Castro at Market (Castro Street Muni Metro station) via 17th Street, Market (uses island stops), Steuart, Ferry Terminal loop, Embarcadero, Jefferson, Jones to Beach. Outbound Jones...
As part of the Mission Traction Power Improvement Project, crews are scheduled to work on installing new conduits and protected wires to support trolley coach service, underground traction cables to...
Key Takeaway: Taxis are a key component in providing accessible, affordable, same day on-demand service to seniors and individuals with disabilities in San Francisco. This has been accomplished by...
Key Takeaway: Ramp taxis are wheelchair-accessible vehicles in San Francisco's taxi fleet. The SFMTA provides operating and capital incentives to ramp taxi drivers to help increase their number and...
Key Takeaway: Accessible Taxi stands are an important part of providing accessible taxi service in San Francisco. The SFMTA is working to make more taxi stands accessible to people with disabilities...
In San Francisco, taxis are considered part of the public transit network and are required to be accessible to people with disabilities. All San Francisco taxis participate in the SF Paratransit...
Key Takeaway: It is challenging for paratransit agencies to coordinate trips that involves crossing county lines. Regional trips sometimes require riders to make multiple transfers between service...
Key Takeaway: High-quality paratransit service depends on effective staff recruitment, retention, and management. We are working to improve these areas by ensuring competitive wages and career...
Key Takeaway: Community engagement and partnerships support innovative and flexible paratransit services like Group Van. SF Paratransit should continue involving the senior and disabled community as...
Key Takeaway: SF Access van service requires reservations at least one day in advance to ensure efficiency and manage demand. The SF Paratransit Taxi program offers greater flexibility, and the FTA...
Use these links to jump to sections on this page: Paratransit Service Overview Ridership Frequent Origins and Destinations Reliability Customer Feedback and Requests Identified Needs for Paratransit...
Key Takeaway: Online payments are quickly gaining popularity with paratransit riders. The number of online paratransit bookings is also increasing. There are opportunities to improve the payment and...
Key Takeaway: The SFMTA should address the need for services between the time of ADA paratransit application submission and when it is finally approved. By law a paratransit rider's application for...
Key Takeaway: Expanding and improving enrollment options for SF Paratransit programs will make it easier and more convenient for customers to sign up. There are currently several ways to apply to SF...
Key Takeaway: The SFMTA works with other organizations in the Bay Area to make it easy and affordable for paratransit customers to travel around the region. We also provide visitors from outside San...