Effective with the start of service on January 20, 2024
Service Change Summary
Beginning Saturday, January 20, the SFMTA will be adjusting Muni service on some routes to address crowding, including for school travel times. There will also be several stop changes based on rider feedback and SFMTA observations to add new connections and make Muni more reliable. Read below for details.
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Service Frequency Increases
Since the 2023-2024 school year started in August, we’ve heard from families and observed crowding on some lines that serve schools, especially during morning commute times. At times, buses can be so full that they must pass up waiting riders. We’ve also noticed that some popular routes are crowded throughout the day. As a result, we are making small frequency increases on select routes.
Note: All service changes apply to weekday service only except where specified.
| Route | Service Change Details |
|---|---|
| 24 Divisadero | Frequency at 10 minutes with additional targeted service during school commute |
| 28 19th Avenue (Weekend) |
Frequency at 13 minutes with additional targeted service during peak times |
| 29 Sunset | Frequency at 9 minutes minutes with additional targeted service during school commute |
| 38R Geary Rapid | Frequency at 6 minutes minutes with additional targeted inbound service during AM peak |
| 44 O’Shaughnessy | Frequency at 10 minutes with additional targeted service during school commute |
| 48 Quintara-24th Street | Frequency at 15 minutes with additional targeted service during school commute |
| 49 Van Ness/Mission | Frequency at 6 minutes with additional targeted service during peak times |
Service Frequency Decreases
The SFMTA continues to face financial constraints that limit our ability to expand service. That means that adding service on any route requires taking it from another route. As a result, we are monitoring ridership across routes to address changing travel patterns and only adding service where crowding is an issue. To increase frequency on the above routes, we must decrease weekday frequency on the following routes.
Note: All service changes apply to weekday service only except where specified.
| Route | Service Change Details |
|---|---|
| 5 Fulton & 5R Fulton Rapid |
Combined Local and Rapid frequency changes from 4.5 minutes to 6 minutes 5 Fulton frequency changes from 10 minutes to 12 minutes 5R Fulton Rapid frequency changes from 10 minutes to 12 minutes |
| 5 Fulton (Weekend) |
Frequency changes from 9 minutes to 10 minutes |
| 9 San Bruno | Frequency changes from 10 minutes to 12 minutes |
| 15 Bayview Hunters Point Express | Frequency changes from 10 minutes to 12 minutes (due to addition of new stops; see details in "Stop Changes" section below) |
| 33 Ashbury/18th Street | Frequency changes from 15 minutes to 20 minutes |
Stop Changes
Several stop changes are being implemented based on rider feedback and our own observations also making several stop changes based on rider feedback and our own observations to add new connections and make Muni more reliable.
| Route | Stop Change Details | Map (click maps to enlarge) |
|---|---|---|
| 15 Bayview Hunters Point Express |
Hudson Avenue & Cashmere Street will have new stops for both inbound and outbound trips. |
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| 15 Bayview Hunters Point Express, 91 3rd St./19th Ave. & T Third St. Bus |
Near the 4th and King streets Caltrain Station, new stops are being added at 3rd and Brannan streets (inbound) and 4th and Berry streets (outbound) to create a new connection for riders looking to transfer between Muni and Caltrain. As part of this change, the existing 4th St & King St stop served by the T Third Bus and 91 3rd Street bus will be relocated a half-block south to help with congestion at the 4th and King streets intersection. |
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| 22 Fillmore |
As part of the 16th Street Improvement Project, the existing 22 Fillmore inbound and outbound stops at 16th & Dolores streets will be moved to the opposite side of Dolores Street in order to improve reliability and travel times. Existing bus shelters at both locations will be moved to the new stop locations.
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| 58 Lake Merced |
The existing 58 Lake Merced inbound and outbound stops at Sunset Boulevard and Lake Merced Boulevard will be removed to improve reliability and travel time. This low-ridership stop has poor connectivity to nearby streets and is just a two-minute walk or roll (less than 500 feet) from stops at Sunset Boulevard and Ocean Avenue, which are wheelchair accessible and include seating. |
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