Alerts FINAL UPDATE: Downtown traffic congestion has cleared. All Muni routes are resuming regular routing. Some temporary residual service gaps may be possible as we work to balance service.(More: 34 in last 48 hours)

Strategic Planning Metrics: Service Quality

Convenient and safe transit and other services that deliver a positive customer experience.

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Percent of scheduled Muni service hours delivered

Muni on-time performance

Percent of trips meeting headway adherence

(metric in development)

Percent of trips above capacity

(metric in development)

Strategic Plan Performance Metrics