The video below describes three approaches for potential summer 2025 service cuts that we presented at our Feb. 4, 2025, Board of Directors meeting. Feedback we received on these three approaches was used to inform the service proposal for our Board of Directors on March 18, 2025, as we work to reduce impacts as much as possible.
Understanding the three approaches
Watch the video to learn more about the three approaches we considered to reduce Muni service.
The three approaches we asked our Board of Directors and the public to provide feedback on were designed to minimize impacts to riders and San Francisco. The final proposal incorporated this feedback while balancing the needs of different communities. Each approach has a slightly different focus and different trade-offs:
1. Preserve high ridership routes
Description: Suspend some lower ridership routes. This would be done where there are parallel options.
Tradeoffs:
- Longer walks to Muni stops
- An increase in transfers for riders to get to their destinations
- More crowded buses
- Increased pass-ups at stops when buses are too full for more riders to board
- Reduced service at night
1. Preserve high ridership routes
Description: Suspend some lower ridership routes. This would be done where there are parallel options.
Tradeoffs:
- Longer walks to Muni stops
- An increase in transfers for riders to get to their destinations
- More crowded buses
- Increased pass-ups at stops when buses are too full for more riders to board
- Reduced service at night
Proposed Service Changes
- Suspend service (maintain parallel service)
- 2 Sutter (keep 1, 38, 38R)
- 21 Hayes (keep 5, 5R)
- 31 Balboa (keep 5, 5R)
- 55 Dogpatch (keep 19, 22, 48)
- Route Modifications
- 19 Polk, no service north of Geary
- 6 Haight suspend, but extend 52 Excelsior over Sunset Heights and 66 Quintara over Parnassus
- Reduce Time Spans
- Metro (J, K, L, M, N, T), Reduce to 7 a.m. to 10 p.m. (currently 5 a.m. to 12 a.m.)
- Connector Routes (35,36,37,52,56,57,58,66,67), end service at 7 p.m. (currently end at 9 or 10 p.m.)
2. Maintain all existing connections
Description: Maintain current Muni coverage and connections between Muni routes and regional transit. But, we would reduce how often buses come on Rapid corridors and Connectors citywide. (Note: Connectors are short “circulator” routes that connect neighborhoods and hillsides to the rest of the Muni network)
Tradeoffs:
- Longer wait times, especially on Connector routes
- More crowded buses
- Increased pass-ups at stops on the Rapid corridors when buses are too full for more riders to board
Proposed Service Changes
- Decrease Connector Frequency
- 35, 36, 37, 39, 52, 55, 56, 57, 58, 66, 67 decrease service to 30-45 min (currently 20-30 min)
- Rebalance Service on Rapid Corridors
- 5 Fulton, 9 San Bruno, 28 19th Avenue suspend local service
- 14 Mission, 38 Geary decrease service to every 16 min (currently every 8 min)
- 5R, 9R, 14R, 28R*increase service to every 8 min (currently every 12 min)
3. Preserve service on routes in neighborhoods identified by our Muni Service Equity Strategy
Description: Prioritize suspending routes and reducing the frequency of service elsewhere in the city.
Tradeoffs:
- Longer wait times
- Longer walks to Muni stops
- An increase in transfers for riders to get to their destinations
Proposed Service Changes
- Suspend service (maintain parallel service)
- 2 Sutter (keep 1, 38, 38R)
- 21 Hayes (keep 5, 5R)
- 55 Dogpatch (keep 19, 22, 48)
- Route Modifications
- 31 Balboa terminate at Civic Center
- Decrease Connector Frequency
- 35, 36, 37, 39, 52, 55, 56, 57, 58, 66, 67, decrease service to 30-45 min (currently 20-30 min)
- Rebalance Service on Rapid Corridor
- 28, suspend local service
- 28R, increase service to 8 min (currently every 12 min), extend 28R 19th Avenue Rapid route to follow 28 19th Avenue route through Presidio and Marina
Contact Information
415-646-2005