TO: San Francisco Taxi Drivers
SFO reminds all taxi drivers that the SFO pickup fee feature on the meter is only for recovering direct fees charged to the driver by SFO. SFO only charges a pick-up fee, and does not currently charge taxis a drop-off fee. SFO and SFMTA have collected data showing that many taxi drivers are overcharging customers by applying a drop-off fee when dropping off customers at SFO. Taxi drivers who have been found to be charging a drop-off fee will shortly be receiving a letter regarding their violation(s) and results of our investigation. Moving forward, any instance of charging a drop-off fee at SFO will result in an immediate seven-day suspension for each identified instance and a one-year probation. We appreciate the industry’s cooperation in keeping taxis a competitive mode for SFO customers.
Please contact the curbside management office at 650-821-2700 with any questions.
Seth Morgan
Senior Transportation Planner
SFO Landside Operations