Project Updates & Key Milestones
The Bayview Shuttle has officially launched! Riders can now download the Bayview Shuttle mobile app through the Apple App Store for iOS or Google Play Store for Android. Riders can also call 415-873-1801 to speak to a live representative and book a ride. All rides are FREE through April 13, 2025. Fare collection will begin April 14, 2025. For more information on how the shuttle works, visit our partner webpage.
The Bayview Shuttle is on the move!
Our community is loving the Bayview Shuttle, and the numbers from our first three months show just how much it's growing! Check out these milestones:
- 10,000+ rides completed
- 20,000 miles traveled - that's like going from SF to NYC and back three times!
- 12,600 Bayview App accounts created
- 4.9 average ride rating - thanks for the love!
Thank you for riding with us and making the Bayview Shuttle a success.
The Bayview Shuttle is a community-driven transportation program designed to make getting around Bayview-Hunters Point easier, safer, and more affordable. Running from November 2024 through March 2026, this three-year, grant-funded initiative brings on-demand shuttle service, workforce development opportunities, transportation resource assistance, and giving community members decision-making power.
How it Works
The Bayview Shuttle provides flexible, on-demand rides anywhere within Bayview-Hunters Point, as well as major transit connections outside of the neighborhood. The service runs seven days of the week, operating from 7 a.m. – 7 p.m. Monday – Friday, and 10 a.m.– 6 p.m. on weekends. Riders can hail a shuttle through our mobile app or by calling our tri-lingual call center. Fares are seamlessly integrated with Clipper Card and Muni, making it easy to transfer between services. The shuttle route and service plan are shaped by direct community input, ensuring it meets the community’s travel needs.
Our Community, Our Shuttle
The Bayview Shuttle is more than just a ride—it’s a community investment. The program also includes:
- Workforce Development: Bayview residents can train to become shuttle drivers, earning Teamsters-equivalent wages and benefits, with a pathway to becoming a Muni operator.
- Transportation Resource Center: A storefront on 3rd Street where residents can get help with transportation services, transit passes, and travel planning.
- Community Congress: A dedicated group of community members providing ongoing feedback so we can serve the neighborhood effectively.
The Bayview Shuttle is funded by the California Air Resources Board (CARB) through their Sustainable Equity Transportation Project (STEP). STEP is a project within the California Climate Investments, a statewide initiative that puts billions of Cap-and-Trade dollars at work reducing greenhouse gas emissions, strengthening the economy, and improving public health and the environment – particularly in disadvantaged communities.
- Current
Program Goals
The Bayview Shuttle program represents part of SFMTA’s continuing efforts to address the impacts in Bayview-Hunters Point of decades of structural and institutional racism. The program has been community-driven from its outset and will continue to center the needs, voices, and priorities of the residents of Bayview-Hunters Point throughout its implementation. The program’s goals are:
Improve Community Mobility: Connect residents to critical destinations, especially those most geographically isolated or those most vulnerable to transportation challenges.
Improve Community Health & Reduce Emissions: Reduce automobile reliance and emissions in a community with a long history of emissions-based chronic health conditions. Reduce stress through more mobility options that fit trip needs. Support city-adopted Climate Action goals.
Invest in the Community and Create Jobs: Create sustainable opportunities for employment and wealth-building to complement transportation solutions.
Connect Residents to Transportation Solutions: Increase resident awareness of all the transportation services available to them and increase enrollment in free or reduced-cost Muni pass programs.
Support and Supplement Existing Transit Services: Use the community shuttle to supplement existing Muni service, never to replace it. Use ridership data from the community shuttle to improve Muni effectiveness in the future.
Build Community Relationships & Ensure Community Control: Maintaining trust with the community is critical. The program team will hold regular meetings in Bayview-Hunters Point to encourage resident participation, to demonstrate transparency, and to ensure accountability.
Partner Organizations
Community Shuttle Outreach & Marketing:
- Hunters Point Family
- Community Youth Center of San Francisco
- MNC Inspiring Success – Evans Campus
- San Francisco African American Arts & Cultural District
- OneBayview
Workforce Development:
Transportation Resource Center:
Community Congress:
How to Get Involved
The Bayview Shuttle program wants to deliver a transportation solution that serves the needs of today’s residents in Bayview-Hunters Point. To do that, we need your help! Here are some ways to get involved:
- Join a Project Committee – Project Committees will meet once every three months to review project progress. Meetings are held in the Bayview and are open the public.
- Join the Community Congress – the Community Congress meets once every three months and acts as an oversight body for program delivery. Meetings are held in the Bayview and are open to the public.
- Community Event Spotlight - send community events that we can highlight as part of our service communications by sending us the event name, date/time, location, and one-sentence description to BayviewShuttle@SFMTA.com.
Plug into community newsletters to hear updates about the Bayview Shuttle and upcoming events in the community. To share feedback at any time about the Bayview Shuttle Program, you can reach out to us at BayviewShuttle@SFMTA.com.