Divisions & Units

System Safety reports to the Director of Transportation Our Responsibilities Providing a safe environment for riders, employees and the citizens of the City and County of San Francisco and maintaining a Safety Program that attains an optimum level of...

Incident Database- Managing the SFMTA Incident Database (TransitSafe), upgrade project (Intelex), and data entry processes. DriveCam- Managing the DriveCam System, working with Transit Operations to review DriveCam Events and improve Safety.

Scheduling is a department of Planning, Scheduling & Safety Services (PS3).

Security, Investigations and Enforcement (SIE) provides all security, fare enforcement, and investigative services for the SFMTA, including: Proof of Payment Unit – Conducts inspections for fare compliance on all SFMTA vehicles, bus stops, rail...

General Description The CSO Shelter & Platform Maintenance Section oversees the maintenance of bus shelters and rail platforms, advertising and revenue generation from SFMTA assets. The service is managed as an enterprise public-private partnership...

Oversees internal and external communications to highlight the expansive role that SFMTA plays as San Francisco’s transportation manager. Working across various divisions, the Strategic Communications Team provides communications and outreach...

Our Mission Our mission is to plan, design, implement, and maintain the city’s transportation infrastructure and regulations to support San Francisco’s mobility needs as the city changes and grows. The Streets Division initiates and coordinates...

Streets Division's (SD) Administration provides administrative and operating support to the division including finance and budget, payroll, purchasing and human resources. Our Responsibilities 311 Request Coordination Division Operating Budget...

Taxi Services is charged with licensing and regulating the private taxi industry to ensure that the riding public, drivers and vehicles are safe, that taxi service is universally accessible for all regardless of trip origin or destination, without...

Traditionally, Taxis, Access & Mobility Services Division (TAMS) has represented a combination of two distinct functions of the SFMTA that substantially overlap in the regulation of the taxi industry. Accessible Services is a core support function...

The Title VI Program ensures that SFMTA complies with Title VI of the Civil Rights Act of 1964 so that no one is excluded from participation in, denied benefits of, or discriminated against in any of our federally funded programs on the grounds of...

The Train Control Upgrade Project Subcommittee is an ad hoc committee to support the Muni’s Train Control Upgrade Project. The committee was appointed by SFMTA Board Chair Gwyneth Borden, and will be chaired by Director Steve Heminger. The committee...

Our mission is to provide ongoing planning, building, operation, regulation and maintenance for the transportation network with our partners, and to connect to all San Francisco communities at every step in the process. Our Responsibilities Create a...

Our Responsibilities Complementing the Transit Management subdivision and delivering service after the vehicle leaves the facility; includes the Central Control and Line Management Centers, Street Inspectors, and Station Agents. This is achieved...

Key Responsibilities • Planning short- and long-term transit routes and stops; designing and establishing service levels • Working with Transit Management in reviewing service delivery performance indicators and recommending improvements to maximize...

Program Delivery & Support (PDS) was established as a subdivision of Transit in March 2017. We provide expertise in the operations and maintenance of critical transit systems. We work with partners to articulate and advocate for the needs of...