SFMTA Taxi Services

Share this:

Starting April 1, 2022, the Taxi Customer Service Window no longer requires appointments. 

NEW TAXI DRIVERS – Complete the Online Training to become a Taxi Driver before coming to the Taxi Customer Service Window.

Face coverings are required for taxi drivers and customers.

Before Arriving at 1 South Van Ness – COVID Reminders

  • If you are feeling ill, you may not come to the Taxi Customer Service Window; you must reschedule your appointment.
  • Face coverings over the nose and mouth are required. 
  • Physical distancing is required. Follow floor markings while you are waiting in order to maintain distance.
  • Please wash or sanitize your hands before and after your visit to the SFMTA.

Taxi Services Window Hours

Open: 9:00 am to 11:45 am
Closed: 11:45 am – 1:15 pm
Open: 1:15 pm – 5:00 pm

Monday through Friday, except Federal Holidays.

If you have any questions, please contact our office at 415-646-4400 or SFTaxi@sfmta.com.

We look forward to working with you.

 

Sincerely,
Taxi Customer Services Team
SFMTA
1 South Van Ness Avenue, Floor 7
San Francisco, CA 94103
 


Mission Statement

To promote a vibrant taxi industry through intelligent regulation, enforcement and partnership. We champion:

  • Public Safety
  • Outstanding Customer Service
  • Economic and Environmental Sustainability
  • Accessibility