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Customer Communications

Real-time Muni service alerts and customer service on Twitter (and via text and email) 5am to 9pm, Monday through Friday and on weekends. Muni Customer Service enables the SFMTA to build a workforce...

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Racial Equity Training

Racial equity training is a core component of SFMTA’s Phase One Racial Equity Action Plan (REAP). This is a commitment to creating a work environment that is responsive, equitable, and inclusive for...