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Key Takeaway: Enabling customers to pay for paratransit with their Clipper Card will make the paratransit service easier and more convenient to use for more people. SF Paratransit will be the first...

Key Takeaway: The SFMTA should continue to provide assistance for paratransit riders who have difficulty paying their fares. Van Trip Fares Indexed to Muni Clipper Fare The current fare for an SF...

Key Takeaway: The SFMTA should continue to provide cost-effective alternatives to traditional ADA van services, such as taxi and group van services. Paratransit Cost Factors Federal ADA regulations...

Key Takeaway: The SFMTA works with other organizations in the Bay Area to make it easy and affordable for paratransit customers to travel around the region. We also provide visitors from outside San...

Key Takeaway: Expanding and improving enrollment options for SF Paratransit programs will make it easier and more convenient for customers to sign up. There are currently several ways to apply to SF...

Key Takeaway: The SFMTA should address the need for services between the time of ADA paratransit application submission and when it is finally approved. By law a paratransit rider's application for...

Key Takeaway: Online payments are quickly gaining popularity with paratransit riders. The number of online paratransit bookings is also increasing. There are opportunities to improve the payment and...

Key Takeaway: SF Access van service requires reservations at least one day in advance to ensure efficiency and manage demand. The SF Paratransit Taxi program offers greater flexibility, and the FTA...

Key Takeaway: Community engagement and partnerships support innovative and flexible paratransit services like Group Van. SF Paratransit should continue involving the senior and disabled community as...

Key Takeaway: High-quality paratransit service depends on effective staff recruitment, retention, and management. We are working to improve these areas by ensuring competitive wages and career...

Key Takeaway: Accessible Taxi stands are an important part of providing accessible taxi service in San Francisco. The SFMTA is working to make more taxi stands accessible to people with disabilities...

Key Takeaway: Ramp taxis are wheelchair-accessible vehicles in San Francisco's taxi fleet. The SFMTA provides operating and capital incentives to ramp taxi drivers to help increase their number and...

Key Takeaway: Taxis are a key component in providing accessible, affordable, same day on-demand service to seniors and individuals with disabilities in San Francisco. This has been accomplished by...