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Performance Metrics

SFMTA Strategic Plan The SFMTA Strategic Plan will guide our priorities over the next two years. We have set forth goals and performance metrics to measure our progress towards these priorities. We...

Unit

Administrative Hearings

Administrative Hearings reports to the Finance & Information Technology Division (FIT) Our Responsibilities Conducting fair, professional and unbiased administrative hearings as mandated by federal...

Committee

Muni Equity Working Group

Background The Muni Equity Working Group was established in 2014 to inform and guide the SFMTA Muni Service Equity Strategy. A robust and transparent biannual service evaluation process is underway...

Project

Muni Service Equity Strategy

Project Introduction

The Muni Service Equity Strategy is one component of the agency's commitment to make Muni accessible and affordable to all our customers. The Muni Service Equity Strategy is an ongoing effort to...

Page

Community Service Program

SFMTA’s Community Service Program provides customers the option to perform community service in San Francisco in lieu of parking ticket and transit citation payment. Customers can enroll in a maximum...

Blog post

Making it Easier to Find Accessible Parking: Updated Map

4 weeks 2 days ago

We’re excited to tell you about changes we’ve made to our accessible parking map. The map shows the location of all accessible parking spaces across the city. These updates make it simpler for people...

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Driveway Red Zones

Driveway Red Zones provide additional clearance for vehicles accessing off-street parking. They are installed next to active residential driveways. They are typically two feet long and installed on...

Blog post

Muni Honored with 2024 Transit Rider Choice Awards

4 weeks 1 day ago

We are thrilled to be honored in several categories of the 2024 Transit Rider Choice Awards. These awards are based on feedback from more than 100,000 Transit app users across North America. They...