The project team is working closely with the Ocean View community to determine where improvements need to be made. We will use this feedback to help shape our proposals. During the first round of...
Feedback received during the first round of outreach helped our project team develop initial proposals that we shared with the community in the fall of 2022. We have shared the proposals and received...
Hello, Neighbors! Welcome to the third edition of the Potrero Yard Modernization Project newsletter. Check out our updates since November to replace Muni's obsolete, century-old bus yard with a modern...
Accessible Services Mission Statement In pursuit of equity and inclusion, the Accessible Services Section of the SFMTA supports implementation of system-wide Muni transit improvements that meet and...
Use these links to jump to sections on this page: Data on Disability and Aging in San Francisco Profile of Older Adults in San Francisco Challenges Facing Older Adults Profile of People with...
While ADA Paratransit is a federally-mandated service, it does not receive consistent dedicated federal funding. Instead, the SFMTA’s services for older adults and people with disabilities are funded...
Use these links to jump to sections on this page: Paratransit Service Overview Ridership Frequent Origins and Destinations Reliability Customer Feedback and Requests Identified Needs for Paratransit...
Key Takeaway: New private passenger services like Uber, Lyft and Autonomous Vehicles should be accessible to all users. Despite not having regulatory authority over these services, the SFMTA can...
Key Takeaway: In the last few years, the SFMTA has promoted accessible options for micromobility services like bikeshare and scooters. Adaptive cycling and scooter program ridership could provide more...
Key Takeaway: Flag stops are locations where the bus stops in the travel lane instead of the curb. Without access to the curb, bus operators are not always able to deploy the wheelchair ramp or lower...
Key Takeaway: Improving bus stop amenities includes increasing the quantity and quality of shelters, seating, lighting and real-time customer information at all stops, prioritizing high ridership...
Key Takeaway: Riders who use mobility devices are not able to board or alight at surface stops without wheelchair accessible islands. Riders would benefit from the construction of six additional...
Key Takeaway: Elevator outages significantly impact the accessibility of the fixed route system, especially at stations with only one elevator between station levels. The agency requires funding to...
Key Takeaway: Planning Muni service to address issues such as crowding, reliability and stop spacing helps improve transit access for seniors and people with disabilities. The SFMTA centers...
Key Takeaway: Listening to input from advocacy organizations, community advisory bodies and individual riders is an important way to ensure Muni services are accessible to seniors and people with...
Key Takeaway: The SFMTA should continue to provide cost-effective alternatives to traditional ADA van services, such as taxi and group van services. Paratransit Cost Factors Federal ADA regulations...
Key Takeaway: Online payments are quickly gaining popularity with paratransit riders. The number of online paratransit bookings is also increasing. There are opportunities to improve the payment and...
Key Takeaway: High-quality paratransit service depends on effective staff recruitment, retention, and management. We are working to improve these areas by ensuring competitive wages and career...
Key Takeaway: Ramp taxis are wheelchair-accessible vehicles in San Francisco's taxi fleet. The SFMTA provides operating and capital incentives to ramp taxi drivers to help increase their number and...
Key Takeaway: Taxis are a key component in providing accessible, affordable, same day on-demand service to seniors and individuals with disabilities in San Francisco. This has been accomplished by...
The Streets Division of the San Francisco Municipal Transportation Agency will hold an online public hearing on Friday, March 22, 2024, at 10:00 AM. Meeting Access Instructions This hearing will be...
Thanks to the almost 1,600 respondents who gave us feedback on design details for the new trees and decorative sidewalks that will be a part of the Geary Boulevard Improvement Project. We have...
A new roadway safety tool will make San Francisco's streets safer in 2025. Here’s everything you need to know about Automated Speed Enforcement cameras. What is an Automated Speed Enforcement (ASE)...
Tucked away on the northeast edge of San Francisco is our transit system's oldest motor bus yard. Small but mighty, Kirkland Division has been home to some of Muni’s fleet of motor buses for nearly 75...