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2.3 Accessible Emerging Private Passenger Services

Key Takeaway: New private passenger services like Uber, Lyft and Autonomous Vehicles should be accessible to all users. Despite not having regulatory authority over these services, the SFMTA can...

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3.6 Modified Flag Stops

Key Takeaway: Flag stops are locations where the bus stops in the travel lane instead of the curb. Without access to the curb, bus operators are not always able to deploy the wheelchair ramp or lower...

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3.5 Improved Bus Shelters

Key Takeaway: Improving bus stop amenities includes increasing the quantity and quality of shelters, seating, lighting and real-time customer information at all stops, prioritizing high ridership...

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3.3 Accessible Surface Rail Stops

Key Takeaway: Riders who use mobility devices are not able to board or alight at surface stops without wheelchair accessible islands. Riders would benefit from the construction of six additional...

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3.2 Reliable Elevators and Escalators

Key Takeaway: Elevator outages significantly impact the accessibility of the fixed route system, especially at stations with only one elevator between station levels. The agency requires funding to...

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4.1 Service Planning for Accessibility

Key Takeaway: Planning Muni service to address issues such as crowding, reliability and stop spacing helps improve transit access for seniors and people with disabilities. The SFMTA centers...

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4.5 Continued Community Collaboration

Key Takeaway: Listening to input from advocacy organizations, community advisory bodies and individual riders is an important way to ensure Muni services are accessible to seniors and people with...

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8.4 Online Scheduling and Payment

Key Takeaway: Online payments are quickly gaining popularity with paratransit riders. The number of online paratransit bookings is also increasing. There are opportunities to improve the payment and...

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9.3 Staff and Contractor Recruitment

Key Takeaway: High-quality paratransit service depends on effective staff recruitment, retention, and management. We are working to improve these areas by ensuring competitive wages and career...

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10.2 Ramp Taxi Availability

Key Takeaway: Ramp taxis are wheelchair-accessible vehicles in San Francisco's taxi fleet. The SFMTA provides operating and capital incentives to ramp taxi drivers to help increase their number and...

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10.3 Accessibility-Informed Taxi Policies

Key Takeaway: Taxis are a key component in providing accessible, affordable, same day on-demand service to seniors and individuals with disabilities in San Francisco. This has been accomplished by...

Event

Engineering Public Hearing Meeting, March 22, 2024

The Streets Division of the San Francisco Municipal Transportation Agency will hold an online public hearing on Friday, March 22, 2024, at 10:00 AM. Meeting Access Instructions This hearing will be...

Project update

Geary Boulevard Improvement Project Community Enhancement

Thanks to the almost 1,600 respondents who gave us feedback on design details for the new trees and decorative sidewalks that will be a part of the Geary Boulevard Improvement Project. We have...

Blog post

How New Speed Cameras Will Make Our Neighborhoods Safer

2 years 1 month ago

A new roadway safety tool will make San Francisco's streets safer in 2025. Here’s everything you need to know about Automated Speed Enforcement cameras. What is an Automated Speed Enforcement (ASE)...

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Automotive Service Worker – Meet Nicole Humphrey

Nicole changes a clearance light to make sure riders can see the name and number of a bus. Automotive Service Worker -- Meet Nicole Humphrey Meet Nicole Humphrey, an automotive service worker who...

Event

Engineering Public Hearing Meeting, April 5, 2024

The Streets Division of the San Francisco Municipal Transportation Agency will hold an online public hearing on Friday, April 5, 2024, at 10:00 AM. Meeting Access Instructions This hearing will be...

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Contract Manager – Meet Katherine Kwok

Katherine Kwok helps our agency maintain critical subway infrastructure. She’s seen here at Castro Station. Contract Manager -- Meet Katherine Kwok Katherine Kwok is a principal administrative analyst...

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Engineer / Project Manager – Meet Becky Chen

Becky Chen stands near the hybrid buses she helped launched for the SFMTA. Engineer / Project Manager -- Meet Becky Chen Becky Chen is an associate engineer and project manager for our Transit...

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Machinist Apprentice – Meet Brittany McMartin

Brittany McMartin uses a precision lathe to create a fastener at the SFMTA. Machinist Apprentice -- Meet Brittany McMartin Brittany McMartin is an apprentice machinist who works on historic streetcars...