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Unit

Director of Transportation

Under the leadership of Jeffrey Tumlin as the Director of Transportation, the SFMTA works together to plan, build, operate, regulate and maintain the transportation network, with our partners, to...

Permit

Bay Area Vanpool Program

This program is now administered by the SFMTA. Complete the verification form below to receive your vanpool permit. Application - Vanpool Employee Verification Form Application - Vanpool Student...

Unit

External Communications, Marketing & Outreach

The External Communications, Marketing & Outreach Division is responsible for internal and external communications that engage and share information with customers, stakeholders and the public. The...

Page

Contest a Citation

Parking or Transit Violation Citations must be protested within 21 days from the date the ticket is issued or from the date of the first courtesy notice. Protests will not be considered after that...

Project update

18th Street Closure: Wednesday, June 5, 2024

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Event Summary Due to a private event being held in The Mission, 18th Street between San Carlos and Guerrero streets will be closed to all traffic from 11 a.m. to 4 p.m. on Wednesday, June 5. Muni will...

Unit

Security & Investigations

Security, Investigations and Enforcement (SIE) provides all security, fare enforcement, and investigative services for the SFMTA, including: Proof of Payment Unit – Conducts inspections for fare...

Project

Safety Equity Initiative

Project Introduction

All Muni users, SFMTA employees, San Franciscans and visitors to our world-class city deserve public transit that prioritizes safety and security. Safety and security are the first standard measure of...

Project

Curbside EV Charging Feasibility Study & Pilot

Project Introduction

The Curbside EV Charging Feasibility Study and Pilot initiative is part of the City’s efforts to meet growing demand for EVs by facilitating the installation of over 1,500 public chargers by 2030. The...

Reports and documents

Post Incident Summaries - May 2024

Wednesday, 1 May, 2024

Detailed accounts of recent major system delays of 30-minutes or longer. We apologize if you were inconvenienced by any of these delays and thank you for riding Muni. Incidents are posted on this page...

Fares

Free Muni for Seniors (ages 65+)

This program provides low and moderate income seniors residing in San Francisco free access to Muni services, including cable cars, when using a Clipper card. Once you are in possession of your Free...

Fares

Free Muni for People with Disabilities

New applications for the RTC Discount ID card are being accepted at the SFMTA Customer Service office at 11 South Van Ness during the following times: Monday - Friday from 8:00 A.M. - 5:00 P.M. Please...

Unit

Strategic & Internal Communications

Oversees internal and external communications to highlight the expansive role that SFMTA plays as San Francisco’s transportation manager. Working across various divisions, the Strategic Communications...

Unit

Performance & Strategic Planning

Our responsibilities Performance – Leads strategic planning, capital project controls, performance measurement, process improvement, and the MuniMobile fare payment program for the Agency.

Unit

Chief Strategy Office

Office of the Chief Strategy Officer (CSO) The Office of the Chief Strategy Officer (CSO) oversees a division responsible for implementing agency-wide strategies and programs to meet the SFMTA's key...