Muni employee commendations
Percentage of scheduled Muni service hours delivered
Muni ridership: average weekday ridership
Muni Ridership by Route
Reset to default view
Export image
Download displayed data in excel format
Download complete/accessible data for this metric
...
Average weekday taxi trips
Reset to default view
Export image
Download displayed data in excel format
Download complete/accessible data for this metric
Objective Enhance and expand...
Traffic Fatalities
SFPD-reported Muni-related crimes per 100,000 miles
Reset to default view
Export image
Download displayed data in excel format
Download complete/accessible data for this metric
Value Safety: Streets and...
Percentage of streets-related customer requests addressed within timeliness standards
Reset to default view
Export image
Download displayed data in excel format
Download complete/accessible data for this metric
Value Accountability: Responsible...
Percentage of Muni customer feedback cases addressed within timeliness standards (28 business days)
Collisions per 100,000 miles
Muni customer complaints per 100,000 miles
Muni On-Time Performance
Reset to default view
Export image
Download displayed data in excel format
Download complete/accessible data for this metric
Value Service Quality: Convenient...
Operational availability of elevators & escalators at muni stations
Reset to default view
Export image
Download displayed data in excel format
Download complete/accessible data for this metric
Value Accessibility: Focus on the...
Agency waste diversion rate
Community rating: Feeling of being informed about SFMTA projects
[tableau://transtat.sfmta.com/t/public/views/Communications/FeelingofbeinginformedaboutSFMTAprojects?:embed=y&:display_count=no,//transtat.sfmta.com/t/public/views/Communications...
Muni mean distance between failure
Paratransit on-time performance
Customer rating: Overall customer satisfaction with Muni
Reset to default view
Export image
Download displayed data in excel format
Download complete/accessible data for this metric
Value Trust: Strengthening...
Percentage of eligible population utilizing free or discounted Muni fare programs
Customer rating: Feeling safe and secure on Muni
Transportation sector carbon footprint (metric tons CO2e)
Workplace injuries per 200,000 hours
Agency resource consumption
Employee rating: Overall employee satisfaction
SFMTA Strategic Plan 2021-2024
View the strategic plan in your full browser window
Vision Zero SF Action Strategy: 2021-2024
Percentage of Muni bus trips over capacity during AM/PM peak (Achieved Metric)
Traffic fatalities in Communities of Concern
Reset to default view
Export image
Download displayed data in excel format
Download complete/accessible data for this metric
Objective Objective 3.1: Use...
Number of average weekday trips using Emerging Mobility Services (EMS)
Travel Decision Survey 2021
The SFMTA's biennial Travel Decision Survey measures the percentage of travelers using a particular type of transportation to track progress towards the transportation mode share objective in the...