SF Paratransit Group Van is a pre-scheduled van service providing door-to-door transportation to groups of ADA-eligible customers attending specific agency programs such as Adult Day Health Care, senior centers, or work sites.
Eligibility and Enrollment
To be offered SF Paratransit Group Van services, individuals must be determined ADA-eligible for SF Paratransit services, and attend an agency program served by the SF Paratransit Group Van program. The participating agency must submit an ADA application to the SF Paratransit Office for each participant. Learn more about how to apply for ADA Paratransit services or contact the Mobility Management Center.
Upon approval of a participant’s eligibility for ADA Paratransit service, the SF Paratransit Office will notify the participating agency and service provider. It is then incumbent upon the participating agency to coordinate with the service provider a pickup schedule for the participant that fits within the service provider’s existing routes. The service provider will schedule transportation for new participants as space and resources permit.
Service
SF Paratransit Group Van services operate under the parameters defined within Memoranda of Understanding (MoU) between the participating Agency, Transportation Service Provider, and SF Paratransit Office. Please contact your participating agency for more information.
If you had a positive or negative experience with SF Paratransit Group Van, we’d love to hear about it! Contact the Mobility Management Center or call 415.351.7000 to share your questions or feedback.