SFMTA’s Payment Plan provides customers the option to enroll parking and transit citations in a monthly payment plan. Customers who enroll must make minimum monthly payments based on the total amount enrolled.
Look up citation information online.
Citations associated with failed payment plans cannot be re-enrolled.
How to Sign Up
- Online - Complete the online application; OR
- In Person - Bring a completed application to the SFMTA Customer Service Center at 11 South Van Ness Avenue; OR
- By Mail - Mail a completed application along with a check or money order for the applicable enrollment fee to the address below. You must include the citation numbers you would like to include in your payment plan. Research the citations associated with your vehicle.
If you are enrolling in a low-income payment plan you must also include:
- A copy of eligibility. Acceptable forms listed at the bottom of this page
- A copy of a valid photo ID
Mail application and enrollment fee to:
SFMTA – Attn: Payment Plan
11 South Van Ness Ave
San Francisco, CA 94103
Note: An enrollment fee is due at time of sign up. Rental cars are excluded from payment plans.
Payment Plan Application
Low Income Payment Plan Application
Standard Payment Plan - $25 Enrollment Fee
Timeline for completion and minimum monthly amounts due are based on the total amount enrolled in a payment plan. You must complete your current payment plan before enrolling in a new one.
Not available for vehicles that have been booted or towed.
| Amount Owed | Timeline for Completion | Minimum Monthly Payment Due |
|---|---|---|
| $50-$500 | 12 weeks | $25 |
| $501+ | 16 weeks | $50 |
The monthly minimum is a suggested payment amount. The total amount due must be paid BY the DUE DATE.
Low Income Payment Plan - $5 Enrollment Fee
There is no limit to the number of payment plans or total fine amounts for Low Income Payment Plans. Customers must pay the $5 enrollment fee for each contract and cannot add citations to already established contracts. Late penalties are removed at time of enrollment, but will be reinstated if the plan is not completed by the assigned due date.
If your vehicle has five or more delinquent citations and you would like to enroll in a Low Income Payment Plan it is recommended that you visit the Customer Service Center immediately.
Timeline for completion and minimum monthly amounts due are based on the total amount enrolled in a payment plan.
| Amount Owed | Timeline for Completion | Minimum Monthly Payment Due |
|---|---|---|
| up to $500 | Up to 24 months | $25 |
| $501 or more | Up to 24 months | $50 |
The monthly minimum is a suggested payment amount. The total amount due must be paid BY the DUE DATE.
Low Income Payment Plan Income Requirement
Customers with a gross annual income (before taxes) at or below 200% of the Federal Poverty level (income levels below) are eligible for the Low Income Payment Plan.
| Household Size | 1 | 2 | 3 | 4 | 5 | 6 |
|---|---|---|---|---|---|---|
| Annual Income | $30,120 | $40,880 | $51,640 | $62,400 | $73,160 | $83,920 |
Add $10,760 for each additional household member above six.
Proof of Eligibility
If you are in possession of a current Lifeline, Medi-Cal, EBT card, WIC benefits app on your phone, or a benefits letter from the Department of Homelessness and Supportive Housing (HSH) then please provide that card when applying.
If you do not have one of the above listed benefits, please follow the directions listed on the Income Verification Form.
Submitting Payments
Minimum monthly payments are due no later than the 15th of each month.
The monthly minimum is a suggested payment amount. The total amount due must be paid BY the DUE DATE.
It takes up to three days for your payment plan to be visible on the payment website.
In Person: The Office of the Treasurer & Tax Collector is open Monday through Friday (except legal holidays) from 8:00 a.m. to 5:00 p.m. with the last walk-in customer accepted at 4:00 p.m. Office of the Treasurer & Tax Collector, City Hall - Room 140, 1 Dr. Carlton B. Goodlett Place. San Francisco, CA 94102.
By Mail: Send check or money order payable to: San Francisco Tax Collector, P.O. Box 7027, San Francisco, CA 94120-7027. To avoid delays in processing your payment, please include your Payment Plan, citation number, or plate.