Use this form to request waiver or partial reimbursement of certain tow fees for low-income individuals, individuals experiencing homelessness, or first-time tow. You cannot use this form for vehicles towed outside the City and County of San Francisco.
The owner (or renter) of the towed vehicle must
be an individual. Businesses, including partnerships, trusts, for-profit
corporations, and nonprofit corporations, are not eligible for reductions.
You will be prompted to attach documentation to
establish your eligibility. You will
also be required to submit your receipt showing that your vehicle was towed in
San Francisco and that you paid to the SFMTA the required fees for the release
of your vehicle. Follow the instructions that apply to you based on whether you
believe you are eligible for a first-time tow reduction or low-income waiver of
certain tow fees.
This request must be complete and submitted to SFMTA within 30 days from the date you paid the fees to retrieve your vehicle.