Excellent transportation choices
We want to hear from you and welcome your feedback.
To make sure your message is directed to the right people, scan through the list below. If you don't see a topic that fits, then submit a general enquiry. We will respond as quickly and effectively as possible.
These links go to 311, where your feedback is logged and referenced. Once submitted, your concerns and comments will receive better review, direction and resolution. In addition, you'll always be able to get back in touch with us using your reference number.
Title VI Discrimination Complaints
Did we do well? Send us a compliment.
Can Muni do better? Let us know how (believe it or not we appreciate both).
Muni service change questions or concerns.
Do you want to follow up on a service request?
Did you lose something on Muni?
Did you leave something in a taxi?
Report an unpermitted cab / town car.
Parking meter card or parking card online purchase problems.
Questions about or report damage to parking meters.
Parking garages and lots general feedback
Having trouble with the parking ticket payment website?
Want to know the status of a citation protest?
Tickets and citations general questions and feedback.
Questions about a Residential Parking Permit?
Do you need a DMV abstract to register your vehicle?
Bicycle general requests and information.
Request a sidewalk bicycle rack.
Request a Bike Sharing location.
Report faded curbs, crosswalks or pavement lines. (includes graffiti on curbs)
Report traffic or parking public property signs needing repairs or cleaning.
Request an Accessible Pedestrian Signal.
General Traffic-related concerns and feedback.
If you don't see a good topic above, let us know in what other way we can help you.