Service Standards Reports

SFMTA home > About Us > Reports and publications > Service Standards Reports

Service Standards Reports

These standards are a mandate of Proposition E. They can be viewed in the Portable Document Format (PDF). Some versions are also available as plain text or Microsoft Word.

PDF help is available.
Word help is available.

If you are unable to use supplied versions, please contact Travis Fox at 415.701.5218.

Service standards reference sheet as of FY2009 (accessible PDF)

Service Standards and supporting reports

FY2010 proposed service standards as of June 26, 2009 (accessible PDF)
FY2009 fourth quarter report:
- Service Standards Report (tagged PDF)
- Service Standards Report (accessible PDF to be posted); until file is posted, contact Travis Fox at 415.701.5218 for accessibility assistance
FY2009 third quarter report (tagged PDF; data tables are accessible, performance and trend indicators are not)
FY2009 second quarter
- FY2009 Service Standards scorecard (PDF with graphs)
- FY2009 Service Standards slide presentation (PDF)
FY2009 first quarter
- FY2009 first quarter Service Standards Report (pdf with graphs)
FY2008 fourth quarter
- FY2008 fourth quarter Service Standards Appendix (accessible pdf)
- FY2008 fourth quarter Service Standards Report (pdf with graphs)
FY2009 Changes (version 6 accessible pdf)
FY2008 third quarter
FY2008 second quarter
FY2008 first quarter
Proposed FY2008 Service Standards as presented at the June 29, 2007, SFMTA Board meeting (agenda item 16)
- Item 16 proposed FY2008 Service Standards goals (tagged, not accessible to screen readers, 326 kb)
- Item 16 proposed FY2008 Service Standards goals (web page, for screen readers only) (to be posted)

Archived Service Standards Reports

FY2007 fourth quarter
FY2007 third quarter
- FY2007 third quarter Report (version 5 pdf, 183 kb)
- FY2007 third quarter Report (version 6 accessible pdf, 401 kb)
FY2007 first quarter
FY2007 Proposed Changes to Service Standards (version 6 accessible pdf, 497 kb)
FY2006 fourth quarter
FY2006 third quarter
- FY2006 third quarter summary (version 6 accessible pdf)
Plan to Accomplish Prop E Objectives
- Plan to Accomplish Prop E Objectives of 85% (version 5 pdf, 79 kb)
- Plan to Accomplish Prop E Objectives of 85% (version 6 accessible pdf, 131 kb)
FY2006 second quarter
- FY2006 second quarter report (version 5 pdf, 214 kb)
- FY2006 second quarter report (version 6 accessible pdf, 773 kb)
FY2006 first quarter
FY2005 proposed changes
- FY2005 proposed changes (pdf, 197kb) considered at the SFMTA meeting of June 15, 2004
FY2005 fourth quarter
- FY2005 fourth quarter report (version 5 pdf, 186 kb)
- FY2005 fourth quarter report (version 6 tagged pdf, 1.2 meg)
FY2005 third quarter
- FY2005 third quarter report (version 5 pdf, 167 kb)
- FY2005 third quarter report (version 6 tagged pdf, 1.1 meg)
FY2005 second quarter
- FY2005 second quarter report (version 4 pdf, 145kb)
- FY2005 second quarter report (version 6 tagged pdf, 886kb)
FY2005 first quarter
- FY2005 first quarter report (version 4 pdf, 129kb)
- FY2005 first quarter report (version 6 tagged pdf, 412kb)

Explore:

Shortcut to this page:
- www.sfmta.com/
  standards
Sitewide links:


Transit Bike Livable Streets Taxi Walk Parking Traffic About Us

Transit Reports Bicycle Reports Livable Streets Taxi Reports Walk Reports Parking Reports Traffic Reports All SFMTA SFMTA Laws