Senior Clipper information page

SFMTA home > Transit > Fares and sales > Clipper® > Senior Clipper information page

Chinese 中文
 Español

This page contains information on how seniors can get a special Clipper card which will automatically provide discounts on Muni service. Youth Clipper card information can be found on the Youth Clipper information page.

If you already have an adult Clipper card and are becoming a senior, please see the Clipper card discount FAQ.

It's Time to Switch!

Whether you like to ride Muni with an unlimited-ride monthly pass or pay for each ride with cash, the best way to do either is with a Senior Clipper card. Once you have your Clipper card, you may load a Muni Senior monthly pass and/or fare products of other transit operators as well as cash value. Then, whenever you tap your Senior Clipper card to a Clipper reader, the system will automatically apply the relevant discounts.

When you use your Senior Clipper card to load a monthly pass through any one of the numerous ways to purchase a pass, the system will automatically charge the discounted amount and load the pass to your card.
When paying your fare as you go, the system will deduct the discount senior fare from your Senior Clipper card and apply a 90-minute transfer to your card. Using a Clipper card to pay your fare, you never have to worry about carrying exact change or getting a transfer from the operator.

The Clipper card also has balance protection. If you ever lose your card and report it to the Clipper Service Bureau (877.878.8883), you will receive a replacement card with the product or value you had on the card at the time you reported it lost.

See below for how seniors (65+) can get a special Clipper card which will automatically provide discounts on Muni service. For more information about Clipper and to learn about the many ways you can load your card, go to It’s Time to Switch.

How to obtain

Senior pass customers who need to obtain a Senior Clipper card may fill out an application and bring it, along with valid proof of age (see below), to the designated locations/events listed below. Senior applications sent by mail or e-mail will not be accepted.

Be aware: You will never be asked for your social security number. If anyone asks you on behalf of the SFMTA or the Clipper program, please do not give your social security number. Call the San Francisco Police Department at 415.553.0123 to report the incident.

Most locations are closed on major holidays.

Clipper In-Person Customer Service Center: This center provides direct issuance of Senior and Youth Clipper cards.
- Mezzanine level of the Embarcadero BART/Muni Station -
  Monday through Friday 5:45 a.m. to 7 p.m., Saturday and Sunday 9 a.m. to 2 p.m.
- Bay Crossings storefront at the San Francisco Ferry Building -
  Monday through Saturday 6:45 a.m. to 7 p.m., Sunday 9 a.m. to 5 p.m.
SFMTA Customer Service
11 South Van Ness
San Francisco, CA 94103
Monday through Friday 9 a.m. to 5 p.m.
Presidio Sales Kiosk
949 Presidio
Monday through Sunday noon to 6 p.m.

Valid proof of age

Valid proof of age includes any one of the documents listed below:

Birth certificate
State-Issued Driver’s License
State-Issued Identification Card
Passport
San Francisco City ID Card
Matricula Consular/Consular Identification
Alien Registration/Permanent Resident Card

How to report and replace a lost, damaged or stolen Senior Clipper card

If you already have a Senior Clipper card and it is lost, damaged or stolen, you may replace your card and retain the cash value or time remaining on a pass. Your Senior Clipper card is registered in the Clipper program; therefore, any cash value or time remaining on a pass at the point your card is properly reported will be transferred to a replacement Senior Clipper card. To submit a report and request a replacement card, see the following instructions:

If you would like to replace your card quickly, please call the Clipper Customer Service number to report your card lost/stolen first. Then, you can visit one of the following Clipper's in-person Customer Service Center locations the next business day to pick up a replacement card.

Clipper In-Person Customer Service Center:

Mezzanine level of the Embarcadero BART/Muni Station - Monday through Friday 5:45 a.m. to 7 p.m., Saturday and Sunday 9 a.m. to 2 p.m.
Bay Crossings storefront at the San Francisco Ferry Building -
Monday through Saturday 6:45 a.m. to 7 p.m., Sunday 9 a.m. to 5 p.m.

To receive a replacement card within 10 days, either log into your account on clippercard.com or call the Clipper Service Bureau at 877.878.8883.

How to use a Senior Clipper card with a pass or cash value

Please see the Clipper Frequently Asked Questions (FAQ).

Explore Clipper:

Clipper on Muni
Clipper fact sheet
Clipper Frequently Asked Questions (FAQ)
Clipper information for customers with disabilities
Senior Clipper information page
Youth Clipper information page
Clipper website

Explore:

On this page:
Also on sfmta.com:
- Youth Clipper information
- Persons with disabilities Clipper information
Share/follow:
Shortcut to this page:
- www.sfmta.com/
  clippersenior
Transit links:
- Top
- Updates
- Routes & Schedules
- Maps
- Fares & Sales
- Customer Info
- Fleet Info
Sitewide links:
Visit the 311 Self-service portal


Transit Bike Livable Streets Taxi Walk Parking Traffic About Us

Basic Fares Fares Passes etc. Transfers Clipper® Muni Tickets Vending Machines Faregates Proof of Payment Visitor Passports Where to Buy New Customers Free Muni for Youth