1.

Call to Order

3:00

2.

Roll Call

3:01

3.

Announcement of prohibition of sound producing devices during the meeting.

3:02

4.

Approval of Minutes

• October 19, 2009
• November 16, 2009

3:03

5.

Report of the Chairman (For discussion only)

3:04

6.

Public Comment

Members of the public may address the Operations and Customer Service Committee on matters that are within the Citizens’ Advisory Council's jurisdiction and are not on today's calendar.

3:05

REGULAR CALENDAR

7.

Presentation, discussion and possible action regarding Metro Operations.

3:10

8.

Presentation, discussion and possible action regarding 39 Coit Line marketing.

3:35

9.

Presentation, discussion and possible action regarding the deployment of Parking Control Officers and the Police Department training program. 

3:55

10.

Presentation, discussion and possible action regarding fare collection process and fare box maintenance.

4:20

11.

Committee Members' requests for information and review of responses.  (For discussion only)

4:50

12.

Schedule Upcoming Meetings and Agenda Items  (For discussion only)
Next regular meeting:  Monday, July 19, 2010, at 3 p.m.
1 South Van Ness Avenue, 3rd Floor, Conference Room 3075

4:55

ADJOURN

5:00